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[Remote] Automation Operations Associate, Sales (East Coast)

Remote · Sri Lanka Full-time

Note: The job is a remote job and is open to candidates in USA. Adelaide is a fast-growing measurement company specializing in attention measurement and activation. They are seeking an Automation Operations Associate to partner with sales leadership in streamlining workflows, automating processes, and improving data quality within the sales organization.

Responsibilities

  • Support sales leadership and operations
  • Evaluate and qualify inbound leads and route them appropriately
  • Schedule and organize meetings for the sales team
  • Gather pre-sale account insights
  • Maintain HubSpot data quality, workflows, dashboards, and reporting
  • Maintain pipeline hygiene and surface reporting that helps the team and leadership see what’s moving
  • Map sales and sales-support workflows and solve for process bottlenecks
  • Design, build, and maintain automations that reduce manual effort
  • Help teams leverage AI to improve productivity and reduce administrative work

Skills

  • Entry level - 3 years of experience in Sales Operations/Support, Business Operations, Sales Support, or a related field
  • Strong organization and judgment - you can juggle multiple priorities and decide what to automate vs. what to simplify first
  • A builder mindset - comfortable shipping a v1 and improving through iteration
  • Excellent written, verbal, and presentation skills; able to translate process changes into business impact
  • Strong attention to detail and reliability - you reduce downstream errors
  • Proactive in reaching goals, meeting deadlines, and proposing new ideas
  • Ability to work effectively with remote, cross-functional teams
  • BA/BS degree or relevant experience
  • Experience using AI/LLM tools to make real work faster
  • A track record of spotting process improvements and actually building them
  • Familiarity with CRM, LinkedIn, Google Workspace, and Microsoft Office
  • Hands-on experience with automation/workflow platforms

Benefits

  • Performance-based bonus
  • Equity
  • Access to a broad network of investors and advisors who can help you and your team succeed
  • Mentorship from executives with decades of experience in adtech and media
  • Regular internal knowledge-sharing sessions
  • An education budget to support ongoing professional growth and development
  • Medical, dental, and vision insurance
  • Paid time off
  • Parental leave
  • Employee development & wellness stipend
  • Holiday break
  • Volunteer time off
  • Competitive salary
  • Performance-based quarterly bonus
  • Stock options
  • 401(k) retirement plan
  • Remote-first environment
  • New York office access
  • Access to available WeWork spaces

Company Overview

  • Adelaide develops a media analytics platform to measure omnichannel media quality. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.adelaidemetrics.com/.
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