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[Remote] Azure Resource Management & Automation Customer Engineer

Remote · Mexico Full-time

Note: The job is a remote job and is open to candidates in USA. JDA TSG is a company that equips major brands with specialized talent and technologies. They are seeking an Azure Resource Management & Automation Customer Engineer to lead and manage cloud environments, focusing on Azure Operations, Automation, and Governance, while acting as a trusted advisor to clients.

Responsibilities

  • Guide customer engagements around Azure Resource Manager (ARM), including templates, policy enforcement, and lifecycle governance
  • Guide customers through architecture and deployment of secure, scalable Azure Storage and Networking solutions aligned with performance and security best practices
  • Guide customers through Azure Identity management, including RBAC, Conditional Access, and integration with Azure AD
  • Provide guidance to customers on the implementation of Azure Automation and runbooks to manage VM operations, patching, backups, and other recurring tasks
  • Guide customers through configuration and optimization of Azure Backup solutions for long-term protection and DR readiness
  • Advise customers on cost optimization strategies, including Reserved Instances, right-sizing, policy-based spending controls, and usage monitoring via Cost Management tools
  • Consult with customers regarding governance alignment with frameworks like the Microsoft Cloud Adoption Framework (CAF) and Well-Architected Framework

Skills

  • 15 + years of overall IT experience
  • 7+ years of experience managing cloud infrastructure and operations, preferably in Azure
  • Strong scripting/automation background, especially with ARM templates and PowerShell
  • Proven success helping customers reduce cost, improve operational efficiency, and enforce governance at scale
  • Experience leading technical workshops and advising on enterprise-grade Azure architecture
  • Solid understanding of cloud security, policy, and identity access best practices
  • Portuguese-English bilingual candidates are highly preferred

Benefits

  • Remote (home-based), salaried role with great benefits and a fantastic team

Company Overview

  • JDA TSG is a management consulting company specializing in program management & process re-engineering services. It was founded in 2011, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://jdatsg.com.
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