Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. As a Bilingual Customer Service Representative, you will assist customers by answering their communications and resolving their issues with a focus on providing exceptional service.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

• 6 months of customer service experience
• High school diploma or equivalent
• Great written and verbal communication skills in Spanish-English
• Computer experience
• High speed internet (> 15mbps) may be required for some programs
• Reside within 50 miles of Sacramento, CA

Benefits

• PTO
• Tuition reimbursement
• Health and wellness incentives

Company Overview