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[Remote] Business Process Lead Consultant

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The Business Process Lead Consultant is responsible for aiding in or leading the development and implementation of complex consulting projects, providing strategic recommendations, and consulting with clients to identify their business needs.

Responsibilities

  • Demonstrates understanding of business unit and/or industry systems, processes and requirements
  • Initiates and supports business optimization efforts to enable effective and efficient delivery of valued services
  • May direct the work of other staff members or lead a virtual cross functional team
  • Manage efforts to implement hardware and software technology components by analyzing the current system environment using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures to ensure successful installation of systems hardware/software
  • Collaborates with service engineers, technology, architects, vendors, and business clients to ensure that the modified hardware and software technology components interact appropriately
  • Ensures successful completion of projects by supporting organizational objectives and anticipating future impacts and needs for adaptations and changes in end-to-end processes at a global or enterprise level
  • Represents the business area in strategic planning activities with senior level executives
  • Understands departmental cost structure and touch points to other areas. Initiates implementation of solutions that positively impact profitability and operational efficiencies
  • Gathers and analyzes business and stakeholder requirements. Collects and analyzes process data to initiate, develop and recommend business practices and procedures
  • Applies best practices when summarizing, consolidating, and presenting findings and recommendations to senior leaders and officers

Skills

  • Demonstrates understanding of business unit and/or industry systems, processes and requirements
  • Initiates and supports business optimization efforts to enable effective and efficient delivery of valued services
  • May direct the work of other staff members or lead a virtual cross functional team
  • Manage efforts to implement hardware and software technology components by analyzing the current system environment using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures to ensure successful installation of systems hardware/software
  • Collaborates with service engineers, technology, architects, vendors, and business clients to ensure that the modified hardware and software technology components interact appropriately
  • Ensures successful completion of projects by supporting organizational objectives and anticipating future impacts and needs for adaptations and changes in end-to-end processes at a global or enterprise level
  • Represents the business area in strategic planning activities with senior level executives
  • Understands departmental cost structure and touch points to other areas. Initiates implementation of solutions that positively impact profitability and operational efficiencies
  • Gathers and analyzes business and stakeholder requirements. Collects and analyzes process data to initiate, develop and recommend business practices and procedures
  • Applies best practices when summarizing, consolidating, and presenting findings and recommendations to senior leaders and officers
  • Skills: Change Management, Continual Improvement Process, Cross-Functional Collaboration, Data Compilation, Strategic Planning, Strategic Thinking, Tactical Thinking, Trend Analysis

Benefits

  • Flexible Work Arrangements
  • Employee discounts (15% on auto and property insurance, plus many other products and services)
  • Good Office program (receive up to 400$ back after purchasing office equipment)
  • Student Loan Payment Matching Program for Government Student loans
  • Comprehensive Retirement Savings Program with employer matched contributions
  • Annual Wellness allowance to support employees with improving health and wellbeing
  • Personal reflection day
  • Tuition Reimbursement
  • Working within the community and giving back!

Company Overview

  • Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate. It was founded in 1931, and is headquartered in Northbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.allstate.com.
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