Note: The job is a remote job and is open to candidates in USA. Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services. They are actively looking for an experienced Client Support Administrator to assist with client communications and escalations, serving as a key point of contact for firm clients and managing critical information and timelines.

Responsibilities

• Ensure accurate completion of BFKS and Tempo workload steps on a daily basis
• Manage firm to expected internal and client milestones and timelines for allocated cases
• Serve as the single point of contact for numerous firm clients
• Maintain and improve client relationships to drive referral growth
• Escalate pressing timeline issues where appropriate
• Produce case level reports for client review

Skills

• Minimum of 5+ Years' experience in the default services industry
• Minimum of 2+ Years' experience with BFKS, Tempo and other client communication portals
• Tech savvy
• Willingness to ask question and get 'hands dirty'
• Team player looking to be a part of something great
• Superior written and verbal communication skills

Benefits

• Medical
• Dental
• Vision
• Flex spending
• 401k
• Gym/fitness membership reimbursement

Company Overview

Company H1B Sponsorship