Note: The job is a remote job and is open to candidates in USA. Natus Medical Incorporated is a leading provider of neuro solutions, and they are seeking a Clinical Applications Trainer for their Neuro products, including EEG and PSG. This role involves providing onsite and remote training to customers, assisting with equipment installation, and acting as a liaison between customers and technical support.

Responsibilities

• Provide onsite clinical training to Natus customers who have purchased Neurology products, including EEG, EMU/SEEG, and/or PSG/Sleep. Provide follow-up education support to customers who have received training during the installation process
• Provide remote training sessions to customers, as assigned
• Assist in the installation and configuration of Natus equipment at customer sites
• Assist with pre-sale education and clinical support to potential customers, as assigned
• Proactively escalate customer issues and needs to the relevant departments within Natus. Serve as the clinical liaison between the customer and Natus technical support
• Continue internal Natus-provided education regarding the company's product line to stay up to date on all software and hardware changes. Other duties may be assigned
• Assist with the development and maintenance of training documents for various types of end users of Natus Neurology products
• Stay up-to-date and follow all Quality System procedures related to this job, which can affect the quality or services provided to our customers
• Travel up to 80%, domestic or international

Skills

• Clinical registration and certification in EEG or PSG is required
• 3-5 years of relevant experience in a clinical setting required
• College diploma or University degree a plus
• Valid driver's license

Benefits

• Health benefits
• 401k contribution
• 7 paid holidays + 2 floating holidays of your choosing
• Generous paid time off
• Tuition reimbursement assistance program
• Eligibility for performance-based bonuses or commissions, where applicable

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