Note: The job is a remote job and is open to candidates in USA. Castor is modernizing the backbone of clinical research by building a modular cloud platform designed to run clinical trials end-to-end. As a Clinical Implementation Specialist, you will own the delivery of high-quality clinical study builds and act as a proactive consultant to clients, leveraging your product expertise to optimize their protocols.

Responsibilities

• Lead the consultation phase and own the build configuration lifecycle end-to-end, actively challenging study configurations early in the process to remove technical bottlenecks and structural errors
• Manage scope and timeline parameters efficiently, working alongside project management to identify out-of-scope client requests and maintain aggressive delivery cycles
• Guide client stakeholders seamlessly through user acceptance testing, acting as the primary subject matter expert to resolve complex technical queries

Skills

• Proven track record working within the pharma, contract research organization (CRO), or eClinical software sector
• Deep understanding of clinical trial processes, study startup frameworks, and standard clinical data management structures
• Direct experience with study operations, nursing, or clinical site administration that informs your understanding of real-world workflow challenges
• Solid analytical skills dealing with software configuration, with an interest in or exposure to automated tools, APIs, or AI-driven workflows
• Familiarity with vital clinical guidelines, including ICH-GCP, FDA 21 CFR Part 11, and relevant GXP compliance regulations

Benefits

• Unlimited annual leave with 25-day minimum
• Once a quarter, the whole company shifts gears. No new shipping—just a week for deep focus, learning, or catching up so we can start the next quarter fresh
• We provide the tools and training to ensure you’re spending your energy on high-value work, not manual repetition
• All Castor team members are offered options through our Employee Stock Option Plan (ESOP)
• Free access to Open Up for mental health, specialized sleep courses (for you and your family), and a budget to make your home office a place you actually want to be
• A guaranteed "Happy Holidays" bonus every December

Company Overview