Note: The job is a remote job and is open to candidates in USA. CITI Program is a leading global online education provider, dedicated to serving the training needs of various institutions. The Content Coordinator supports the planning, development, review, and maintenance of educational content, ensuring accuracy, quality, compliance, and timely delivery across all offerings.

Responsibilities

• Coordinate the planning, development, and maintenance of CITI Program courses, webinars, and podcasts across the content lifecycle
• Support content leads in organizing project timelines, deliverables, documentation, and cross functional communication for new and existing content initiatives
• Manage and maintain standard operating procedures (SOPs) related to content development, review, updates, and retirement
• Coordinate peer review processes, including reviewer identification, distribution of materials, tracking feedback, and facilitating revisions
• Coordinate editorial review processes, working with internal stakeholders and external editors to ensure quality, consistency, and adherence to style guidelines
• Manage content update workflows, including version control and documentation
• Coordinate the translation of content, including managing vendors, budget, timelines, and quality review of translated materials. Primarily responsible for version control and alignment with English versions of content. Maintain documentation of translations and work with other departments as appropriate regarding translation availability and management
• Coordinate content review and documentation required for IACET accreditation and continuing education compliance
• Manage administrative and documentation requirements for CITI Program’s TransCelerate attested courses, including coordination with internal teams and external partners
• Assist in planning and executing content launches, including preparation of internal documentation and coordination with production, marketing, and support teams
• Track content status, milestones, and dependencies to support transparency, reporting, and continuous improvement across content operations

Skills

• Bachelor's degree in Technical Communication, Technical Writing, English, Information Science/Information Management, Library Science, Communications, Business/Operations, Education/Instructional Design, or related field
• Demonstrated experience supporting content development, editorial, documentation, or project coordination
• Demonstrated experience coordinating workflows involving multiple stakeholders
• Strong organizational, time management, and communication skills
• Proficiency with common collaboration and document-management tools

Benefits

• Flexible schedule
• Medical, dental, and vision insurance
• Retirement benefits
• Group life Insurance
• Voluntary supplemental insurance
• Generous paid time off

Company Overview