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[Remote] Content Operations Specialist

Remote · Sri Lanka Full-time

Note: The job is a remote job and is open to candidates in USA. Tebra is an all-in-one EHR+ platform dedicated to independent healthcare practices. They are seeking a Content Operations Specialist to manage content workflows, ensure quality control, and publish content while maintaining accuracy and compliance with SEO standards.

Responsibilities

  • Upload, format, and publish content in the CMS
  • Apply templates, page modules, CTAs, images, embeds, and structured components
  • Ensure every asset is properly tagged, categorized, and published on time in CMS
  • Execute pre- and post-publish QA checklists, and review content for: formatting and layout issues; broken links and missing assets; incorrect CTAs or metadata; brand compliance requirements
  • Ensure structured formatting inputs are present before publish, including: Structured headers and sections; FAQs/PAA style blocks; Citations and source attribution, when necessary
  • Ensure content follows LLM extractable formatting patterns
  • Confirm AI-related fields and modules are populated correctly in CMS
  • Implement SEO inputs provided by the team, including: title tags, meta descriptions, header structure, internal links, image alt text
  • Build, format, QA, and schedule newsletters. Maintain a reliable weekly send cadence
  • Track assignments to freelance writers/editors, track deliverables and deadlines, and maintain production schedules in Asana (or similar tool)
  • Maintain a clear source of truth for content published and continuously improve editorial documentation
  • Flag workflow issues and propose workflow improvements when timelines or dependencies slip
  • Coordinate with Creative and Web teams for design and CTA placements

Skills

  • 1-3 years of professional experience in content operations, development, and execution in a B2B or SaaS environment
  • Bachelor's Degree in communications, creative writing, journalism, marketing, or a related field of study
  • Strong project management and editorial coordination skills
  • Attention to detail and proven to manage multiple projects simultaneously
  • Genuine interest in healthcare and the challenges that face independent practices
  • Experience in workflow and CMS tools (Asana, Wordpress, or similar)
  • Familiarity with SEO best practices
  • Understanding of the healthcare industry and challenges of independent practices and medical billers

Benefits

  • In addition to our healthcare benefits, we also offer amazing perks!
  • We offer a discount through Dell!
  • We also offer a number of resources to help you keep your mind and body healthy.
  • Check out Gympass for a great workout
  • TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
  • Tebra also offers a wellness and childcare subsidy
  • University/Education discount!

Company Overview

  • Tebra provide independent healthcare practices with digital tools and support to thrive in a new era of healthcare. It was founded in 2021, and is headquartered in Corona Del Mar, California, USA, with a workforce of 501-1000 employees. Its website is https://www.tebra.com.
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