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[Remote] Customer Service Representative

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. CodeVertex Innovations LLC is hiring a Customer Service Representative to support inbound inquiries, account updates, and customer communication workflows across remote operations. The role involves maintaining documentation, coordinating workflows, and ensuring clear communication with stakeholders.

Responsibilities

  • Support day-to-day workflows, records, and cross-functional coordination
  • Maintain accurate documentation and structured internal records
  • Communicate updates, questions, and status clearly with team stakeholders
  • Protect sensitive business, customer, employee, or financial information as applicable
  • Contribute to reliable, organized, and accurate remote execution

Skills

  • Strong attention to detail, communication, and reliability
  • Ability to work remotely with ownership and follow-through
  • Comfortable working in a structured company environment
  • Ability to manage documentation, records, or operational tasks accurately
  • Strong organizational and problem-solving skills
  • Experience supporting remote teams or documentation-heavy workflows
  • Experience in administrative, operational, customer, HR, or finance support roles
  • Ability to maintain accuracy across recurring tasks and internal systems

Company Overview

  • CodeVertex Innovations LLC is an Orlando-based technology firm dedicated to delivering cutting-edge IT solutions that drive measurable business outcomes. It was founded in 2024, and is headquartered in Orlando, US, with a workforce of 11-50 employees. Its website is https://codevertexinnovations.com/.
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