Note: The job is a remote job and is open to candidates in USA. Percepta is a global consulting and technology company that specializes in enhancing customer experiences. They are seeking a part-time Customer Service Representative who will assist customers by answering inquiries and resolving issues, providing a positive customer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

• 6 months of customer service experience
• High school diploma or equivalent
• Computer experience
• High speed internet (> 15mbps) may be required for some programs
• This position requires that you reside within 50 miles of Sacramento, CA

Benefits

• A healthy benefits package based on your position that could include PTO, tuition reimbursement, dental and vision coverage, and access to a wellness program
• Training is conducted over a 3-week period on a full-time schedule
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Access to individualized coaching and thousands of free courses to support your growth

Company Overview