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[Remote] Customer Success Lead

Remote · Kenya Full-time

Note: The job is a remote job and is open to candidates in USA. Journey You Love LLC is expanding and seeking professionals for a Client Success Lead role. This position involves building and managing a client pipeline, leading conversations with prospective clients, and maintaining relationships while operating independently.

Responsibilities

  • Build and manage client pipeline using a structured system
  • Lead thoughtful, professional conversations with prospective clients
  • Guide individuals through a clear client journey and decision process
  • Maintain consistent follow-up and relationship management
  • Operate independently with full ownership of your schedule and results

Skills

  • Strong communication skills with a calm, professional presence
  • Self-directed with the ability to manage time and priorities independently
  • Consistent, reliable, and accountable
  • Comfortable working in a performance-based environment
  • Brings a positive, solutions-focused mindset
  • U.S. residents only (not available in WI or SD)
  • Independent contractor role (not W2)
  • Not suited for those seeking fixed salary or entry-level positions
  • Experience in client-facing roles, business development, or sales
  • Comfortable building relationships and guiding conversations
  • Organized, self-motivated, and growth-oriented
  • Open to expanding skill sets within a structured system

Benefits

  • Fully remote, self-managed schedule
  • Structured onboarding and ongoing mentorship
  • Established global platform with over 20 years of track record
  • Performance-based compensation (no cap)
  • A pathway to build something long-term, not just another role

Company Overview

  • It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is https://www.journeyyoulove.com/jb.
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