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[Remote] Director of Operations

Remote · Argentina Full-time

Note: The job is a remote job and is open to candidates in USA. Established Search is partnering with a fast-growing, mission-driven healthcare technology company to appoint their first Director of People. This role involves building and shaping the People function during a pivotal stage of growth, focusing on the full employee lifecycle and enhancing talent strategies to align with business objectives.

Responsibilities

  • Develop and execute the company's people strategy, aligning talent initiatives with business objectives
  • Partner with leadership on organisational design, workforce planning and scaling initiatives
  • Review and evolve compensation, benefits and total rewards programmes
  • Design and implement performance management frameworks, feedback processes and career progression pathways
  • Build leadership development programmes and equip managers with tools to support high-performing teams
  • Create scalable approaches to employee development, succession planning and internal mobility
  • Enhance recruiting processes, hiring manager capability and candidate experience
  • Establish systems and practices that support efficient and inclusive hiring
  • Partner with leaders to identify future talent needs and workforce priorities
  • Oversee employee relations matters and provide guidance on complex people issues
  • Ensure compliance across a multi-state workforce, including employment regulations, worker classification and related processes
  • Maintain and improve people policies, procedures and governance frameworks
  • Drive initiatives that strengthen culture, engagement and employee wellbeing
  • Own employee listening programmes and translate feedback into meaningful action
  • Continuously improve onboarding, benefits, recognition and team connection initiatives

Skills

  • 8+ years of progressive People/HR experience, including experience supporting geographically distributed teams
  • Proven success building or significantly transforming a People function within a scaling organisation
  • Strong understanding of employment practices and workforce compliance across multiple states
  • Experience partnering with both operational and professional teams within regulated or complex environments
  • Demonstrated ability to coach leaders, influence stakeholders and drive organisational change
  • Experience managing and developing People team members
  • Excellent communication skills, sound judgement and a pragmatic, solutions-focused approach
  • A passion for helping people and organisations perform at their best

Company Overview

  • Established Search is a global executive search firm focused on providing talent solutions across a broad range of job functions. It was founded in 2023, and is headquartered in Leeds, GB, with a workforce of 11-50 employees. Its website is https://established-search.com/.
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