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[Remote] Director of Revenue Operations

Remote · Italy Full-time

Note: The job is a remote job and is open to candidates in USA. Coker is seeking a Director of Revenue Operations to architect and operationalize the commercial engine across the Acuvance platform. This role will drive revenue predictability, pricing discipline, compensation strategy, and commercial governance, while partnering with various leaders in the organization. The ideal candidate will have strong analytical skills and experience in forecasting and sales compensation.

Responsibilities

  • In partnership with FP&A, own the end-to-end revenue forecasting process across pipeline, bookings, and revenue
  • Establish structured forecasting cadence and accountability framework with Consulting Service Area leaders
  • Develop forecasting models and identify risk/gap mitigation strategies
  • Analyze and establish dashboards to track pipeline health, stage progression, and conversion metrics
  • Improve forecast accuracy and visibility into revenue performance
  • Design, administer, and optimize commission and incentive plans aligned with growth and margin objectives
  • Model financial impact and behavioral outcomes of compensation structures
  • Partner with Finance and HR to ensure accurate calculation, accrual, and payout
  • Implement governance and audit controls around compensation programs
  • Lead pricing evaluation and optimization efforts
  • Analyze price realization, discounting trends, and margin performance
  • Establish pricing governance and approval thresholds
  • Drive discipline in proposal and deal structuring processes
  • Partner with Finance to evaluate margin impact
  • Design and refine deal approval processes and controls
  • Balance speed-to-close with margin protection and contractual discipline
  • Standardize commercial terms and approval thresholds
  • Identify and remove bottlenecks in the deal cycle
  • Structure and optimize sales territories and coverage models
  • Conduct quota and capacity modeling to support growth targets
  • Partner with leadership on headcount and coverage planning
  • Develop dashboards and reporting to support executive decision-making
  • Identify automation and systems improvements to increase operational efficiency
  • Develop frameworks to drive cross-sell and expansion across service lines
  • Align incentives to support platform integration and multi-service adoption
  • Monitor expansion performance and revenue contribution
  • Understand nature of service offerings in order to help drive cross-sell strategy in partnership with leadership
  • Partner with Acuvance leadership and our investors to identify, design, and execute on strategic initiatives related to our Centers of Excellence across the company
  • Own the planning and execution of high-impact strategic projects aligned to the company’s growth and value creation agenda
  • Own and manage the company’s Objectives and Key Results (OKR) framework to align strategic priorities with execution across the platform

Skills

  • 7+ years of experience in Revenue Operations, Sales Operations, Commercial Strategy, or related fields
  • Experience designing and managing sales compensation plans and forecasting models
  • Strong financial modeling and analytical skills
  • Experience with CRM systems and BI tools
  • Demonstrated ability to influence cross-functional stakeholders
  • High ownership mindset with a track record of building and scaling processes
  • Comfort operating both strategically and tactically in a growth environment

Company Overview

  • We collaborate with hospitals and health systems nationwide, including community and rural providers, to enhance operational stability, foster financial performance, and promote long-term sustainability. It was founded in 1996, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 51-200 employees. Its website is http://cokergroup.com.
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