Note: The job is a remote job and is open to candidates in USA. OCHIN is a nonprofit leader in health care innovation, seeking to expand its team with an Epic Bridges/Interface Solutions Analyst. This role involves implementing and maintaining interfaces between various systems, troubleshooting technical issues, and collaborating with departments to support project implementations and optimize processes.

Responsibilities

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction
• Collaborate across departments to support project implementations and address member maintenance issues
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams
• Skill development and competency growth in technical design, analysis, and system enhancements
• Other duties as assigned

Skills

• The ideal candidate will have experience in healthcare industry or health information technology
• Working knowledge of HL7 standards is required
• Epic Bridges certification is required
• 2-3 years of certified Epic Bridges work experience required
• Debugging, troubleshooting, and documenting skills
• Process and detail-oriented, with a strong focus on data-driven decision making
• Proactive, self-motivated, and solution oriented
• Must have strong Analytical skills
• Demonstrated customer service experience
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may will be required nationally based on business requirements for OCHIN
• To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment
• Working knowledge of XML is desired
• Experience with SpaceBridge within Bridges is highly desired
• Familiar with Mirth or other Interface engines is a plus
• Familiarity or interest in JavaScript or application development is not required, but a plus
• Knowledge of Epic Lab, Radiology or Patient Registration workflows is ideal
• Being comfortable with self-directed learning

Benefits

• We offer a generous compensation package
• Committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement
• OCHIN is a 100% remote organization with no physical corporate office location
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• We offer a comprehensive range of benefits. See our website for details: https://ochin.org/team/careers
• COVID-19 Vaccination Requirement: To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

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