Note: The job is a remote job and is open to candidates in USA. IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. We are seeking a Senior Product Manager – eSIM to drive the strategy, roadmap, and execution of our eSIM product portfolio across digital channels.

Responsibilities

• Define and execute the product vision and roadmap for digital-first eSIM solutions
• Identify growth opportunities across consumer, enterprise and wholesale markets
• Prioritize features based on customer needs, business impact, and technical feasibility
• Drive end-to-end digital experiences for purchase, activation, and lifecycle management
• Partner with UX/UI teams to design frictionless journeys that maximize adoption and retention
• Own/Track/Report KPIs such as conversion rates, adoption, ARPU, and gross margin
• Translate the eSIM technology stack (SM-DP+, SM-SR, GSMA standards, entitlement servers, carrier provisioning) into product requirements
• Collaborate closely with designers, engineers, and QA teams in an agile environment to deliver features and execute on the roadmap
• Create, maintain, and own sales and marketing product materials (presentations, one-pagers, FAQs, product playbooks, demos) for use across sales channels
• Partner with sales leadership to ensure teams have the right tools and messaging to effectively position and sell eSIM products
• Support marketing campaigns and product launches with product-focused content and collateral
• Align with operations and support teams to enhance provisioning reliability and troubleshooting flows
• Work with marketing and growth teams on acquisition campaigns, promotions, and loyalty programs
• Support business development teams in onboarding enterprise clients and resellers via APIs/SDKs

Skills

• 5+ years in product management (telecom, connectivity, or digital services strongly preferred)
• Proven experience launching and scaling digital-first products (mobile apps, e-commerce, or SaaS)
• Exposure to working with telecom operators, aggregators, or connectivity platforms
• Understanding of eSIM/eUICC technology stack
• Familiarity with telecom systems (HLR/HSS, entitlement servers, provisioning flows)
• Comfort working with APIs, SDKs, and integration workflows
• Strong communicator able to craft compelling sales enablement materials
• Data-driven decision-maker with strong analytical and strategic thinking
• Familiarity using tools Google Analytics, Power Bi, Looker, Amplitude
• Ability to translate complex technical concepts into user-centric features and commercial value

Company Overview

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