Note: The job is a remote job and is open to candidates in USA. Penn State University is seeking a Graduate Assistant to support financial data analysis efforts for the Optimized Service Team (OST) initiative. This part-time, remote position will contribute to evaluating IT services and improving cost efficiency through data-driven insights.

Responsibilities

• Analyze financial and operational data related to University IT services and expenditures
• Support data collection, validation, and reporting for OST discovery workshops
• Develop insights to inform Service Level Agreements (SLAs) and IT service improvements
• Identify trends, cost efficiencies, and opportunities for process optimization
• Prepare reports, dashboards, and visualizations for stakeholders
• Collaborate with Penn State IT teams to support ongoing analysis and decision-making

Skills

• Current enrollment in a Penn State graduate program
• Graduate study in Finance, Data Analytics, Business, Information Systems, or a related field
• Strong analytical and problem-solving skills
• Experience with Excel and/or data analysis tools (e.g., Power BI, Tableau, Python, R)
• Ability to interpret and communicate data insights effectively
• Strong attention to detail and organizational skills

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