Note: The job is a remote job and is open to candidates in USA. PolyAI is a company that automates customer service through lifelike voice assistants. They are seeking a Head of Growth to lead their growth strategy, build a high-performing growth engine, and develop programs that drive awareness, engagement, and revenue.

Responsibilities

• Lead PolyAI's growth strategy across web, paid media, demand generation, lifecycle, and builder/PLG activation
• Build and scale a high-performing growth engine that drives awareness, engagement, pipeline, and revenue
• Own the website as a strategic growth asset: positioning, buyer journeys, conversion, and experimentation
• Set the paid media strategy and investment model across channels, with clear accountability for performance and efficiency
• Lead named-account ABM and precision-marketing programs with defined plays, signals, and orchestration, alongside Product Marketing and Sales
• Build lifecycle and nurture programs that support acquisition and expansion
• Establish a rigorous operating cadence, including pipeline reporting by stage, source, and segment
• Use data to decide where to invest, where to improve, and where to stop
• Hire, develop, and lead a strong team

Skills

• 10 to 12+ years in B2B / B2C2B demand generation and growth
• Experience at a Tier-1 startup backed by Tier-1 VCs, helping take organizations from $100M to $200M+
• Both PLG and sales-led (SLG) experience, including the transition from product-led to sales-led, and demand generation across multiple segments
• A track record of named-account and precision-marketing programs that produced attributable pipeline
• A point of view on attribution that goes beyond last-touch
• Experience building or rebuilding a lifecycle program end to end
• Comfort owning web and conversion as your own surface
• The discipline to kill underperforming channels rather than hedge
• Strong cross-functional credibility with Sales, Product Marketing, and Finance
• A builder's mindset: a desire to automate, to become AI-fluent on the edge of the market, and to ship leverage rather than delegate it
• Experience with vertical campaigns or developer marketing is a plus

Benefits

• Participation in the company27s employee share options plan
• Comprehensive health coverage for you and your loved ones
• Life Insurance
• STD and LTD
• The opportunity to contribute to the company's 401k plan
• Flexible PTO policy + 11 designated company holidays
• Annual learning and development allowance
• We27re all about making WFH work for you - that27s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
• Enhanced parental leave
• Company-funded fertility and family-forming programmes
• Menopause care programme with Maven
• Sabbatical Program: 5-week paid sabbatical available after 5 years of employment
• Annual bonus tied to both personal and company OKRs
• Equity, giving you the opportunity to share in the company's long-term success

Company Overview