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[Remote] Healthcare Solutions Architect

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Infinite Computer Solutions is seeking a Healthcare Solutions Architect with deep product knowledge across Benefits Configuration, Claims, and Member/Provider data. The role involves owning configuration, defect resolution, and test validation across the core healthcare administration platform while collaborating with business stakeholders.

Responsibilities

  • Translate EOC, SBC, and underwriting/plan documents into Benefit Plan, Product, Package, and Subscriber/Group configuration
  • Configure and validate accumulators, cost-share logic (copay/coinsurance/deductible), riders, and exclusions
  • Configure and maintain claims adjudication logic, including claim edits, pend/suspend criteria, and auto-adjudication rules
  • Support ITS (BlueCard) host and home claim processing, including how local benefit and provider configuration interacts with Association inter-plan programs
  • Perform root-cause analysis on claims defects spanning benefit, provider, and pricing configuration, including ITS-related discrepancies
  • Configure and maintain Member/Subscriber/Group enrollment and eligibility, and Provider/Network contracting and demographics
  • Validate that member eligibility and provider contract terms correctly drive claims pricing and adjudication, including TriZetto pricing/network product behavior
  • Support EDI 834 (enrollment) and 837/835 (claims/remittance) transactions, partnering with integration teams on defects
  • Lead test script design and execution across benefit, claims, and member/provider configuration for new plan years and releases
  • Support open enrollment and annual renewal cycles, including configuration freeze coordination and post-go-live triage
  • Maintain configuration documentation and standards across all three domains to support audits and knowledge transfer
  • Work directly with business stakeholders across multiple business areas during US business hours, given the cross-functional and time-sensitive nature of plan and claims support

Skills

  • 5+ years of hands-on healthcare payer configuration experience spanning Benefits/Product, Claims, and Member/Provider domains
  • Deep working knowledge of Benefit Plan, Product, Claims, Membership, and Provider/Network components
  • Hands-on ITS (BlueCard) experience and working knowledge of how local configuration interacts with the BCBS Association/inter-plan environment—a critical, hard-to-source skill for this engagement
  • Strong product and benefits configuration knowledge; ideally complemented by pricing and network product experience (TriZetto NetworX/pricing products). Candidates with depth on one side and working knowledge of the other are strongly preferred
  • Strong understanding of the full plan-to-pay lifecycle: benefit design → enrollment/eligibility → claims adjudication
  • Experience with EDI 834, 837, and 835 transaction standards
  • Strong SQL skills for configuration validation, defect investigation, and data analysis
  • Experience supporting Medicare Advantage, Medicaid, Commercial, or ASO lines of business
  • Excellent documentation skills, including configuration specifications, decision logs, and test evidence
  • Relevant certifications in Benefits, Claims, Membership, Provider, or Healthcare Administration are strongly preferred
  • Must be based onshore (US) and available during US business hours for direct business engagement; this role is not eligible for offshore delegation
  • Direct BCBS Plan or BCBS Association/ITS experience
  • Experience with NetworX Pricer or NetworX Modeler
  • Exposure to Provider Data Management (PDM) platforms supporting provider/network data
  • Experience in a vendor remediation or vendor-to-client transition engagement
  • Familiarity with CMS network adequacy and No Surprises Act provider directory requirements

Company Overview

  • Next-Gen Business Technology Platformization™, AI and Product Engineering Services. It was founded in 2001, and is headquartered in Rockville, Maryland, USA, with a workforce of 10001+ employees. Its website is https://www.infinite.com.
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