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[Remote] Industry Solutions Consultant (Remote, United States, CST/EST Preferred)

Remote · Senegal Full-time

Note: The job is a remote job and is open to candidates in USA. M-Files is redefining how work gets done with its innovative document management system. The Industry Solutions Consultant will work closely with customers to understand their unique business needs and implement M-Files solutions that drive efficiency and productivity across various industries.

Responsibilities

  • Consult with customers to identify business challenges and recommend tailored M-Files solutions that align with industry best practices
  • Lead solution implementations by defining customer requirements and ensuring seamless integration with existing systems and processes
  • Provide industry-specific guidance to help clients optimize document and knowledge management workflows
  • Facilitate training and enablement sessions for customers, ensuring they maximize the value of M-Files solutions
  • Collaborate with sales teams to support pre-sales activities and present industry-focused solutions to prospective clients
  • Serve as a project lead on small to mid-sized implementations, ensuring timely execution and customer satisfaction
  • Advise on best practices for process automation, compliance, and document management within targeted industry verticals

Skills

  • Strong consultative skills with the ability to engage customers in meaningful discussions about industry challenges and solutions
  • Experience in tax, accounting, audit, insurance brokerage, wealth management, or management consulting
  • Knowledge of business automation processes and enterprise content management solutions
  • Proven ability to document client requirements and create solution specifications
  • Strong project management and problem-solving skills to drive successful solution deployments
  • Experience using enterprise software solutions, with a focus on business process optimization
  • Strong people skills and an ability to listen to the customer and translate their needs into specific actions and solutions
  • Ability to drive projects to completion and manage issues
  • Capability and interest for learning new methods and techniques
  • Experience and knowledge of Windows-based environments, including Windows server and Workstations, IIS and MS SQL Server, Active Directory and Group Policies
  • Experience and working knowledge of databases and SQL language
  • Experience and working knowledge of programming languages (e.g. C#)

Benefits

  • As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance
  • 10 paid holidays annually
  • Unlimited PTO
  • Matching 401K Plan (25% of employees' contribution up to the IRS max)
  • Health insurance (PPO and HDHP/HSA plans offered)
  • Dental insurance
  • Vision insurance
  • Life insurance (1x employee salary)
  • Short-term disability (employer paid)
  • Long-term disability (employer paid)
  • Flexible Spending Plan (medical and dependent)

Company Overview

  • The M-Files metadata-driven document management platform enables knowledge workers to instantly find the right information in any context. It was founded in 1989, and is headquartered in Austin, Texas, USA, with a workforce of 501-1000 employees. Its website is https://www.m-files.com.
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