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[Remote] Insights Analyst

Remote · Kenya Full-time

Note: The job is a remote job and is open to candidates in USA. Quid is a company that emphasizes innovation and foresight, seeking to hire an Insights Analyst. The role involves performing analyses, delivering insights to clients, and building relationships to drive positive business outcomes.

Responsibilities

  • Perform analyses on Services projects using some of Quid’s most advanced AI methodologies, independently and/or in conjunction with Specialists, Consultants and Principals across the team
  • Unpacking a customer workstream to define and own project delivery timelines
  • Deliver insights and recommendations to customers of varying levels and departments with a clear narrative, answer questions, and facilitate dialogue to ensure insights delivered are valuable to customers
  • Learn and leverage the Quid suite of products, capabilities and methodologies (and test new ones) to add critical insights to senior client executives
  • Build and maintain a trusted relationship with key clients, communicate effectively, and work towards solutions
  • Partner with Product Management and Engineering to drive efficiency in your work and speed to insight by documenting requirements and testing tools and new features
  • Identify and foster new ways for Quid to support strategic customer initiatives
  • Responsibilities in driving customer retention, expansion, and growth

Skills

  • 2-5 years of experience in market research, consumer insights, data analytics, strategic consulting or similarly analytical roles
  • Proficiency in LLMs (Claude, ChatGPT), Excel, PowerPoint, and the ability to learn new tools quickly
  • The power to take initiative, communicate across teams, and solve problems creatively, both in teams and individually
  • Excellent communication skills and the ability to explain complex concepts in a clear and concise manner
  • Valid U.S. work authorization is required
  • Bachelor's degree or its equivalent in Data Analysis, MIS, Business, or a related field is preferred
  • Familiarity with text analytics and social listening tools preferred

Benefits

  • 20 Days PTO
  • 13 Holidays
  • Company provided equipment
  • 401K with company match
  • FSA/HSA options
  • Paid Parental Leave & Reintegration Program
  • Employee Wellness Program for personal, financial, emotional, & legal support to help keep our team happy, healthy, and thriving
  • Medical, Dental, Vision Coverage
  • 4 Week (1 Month) Sabbatical after five years

Company Overview

  • Quid helps business leaders turn complexity into clarity, and clarity into outcomes. The world doesn’t need more dashboards. It was founded in 2004, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is https://netbasequid.com.
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