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[Remote] Integrations Consultant

Remote · Ghana Full-time

Note: The job is a remote job and is open to candidates in USA. MaintainX is the world's leading AI-powered maintenance and asset management platform, serving over 13,000 customers. The Integrations Consultant plays a crucial role in the company's post-sales process, leading integration projects and ensuring successful implementations for clients.

Responsibilities

  • Lead integration projects from initiation to completion, ensuring project timelines and milestones are met
  • Collaborate with clients to define and adhere to project scope, objectives, and deliverables
  • Assess client systems and requirements to design effective integration solutions
  • Troubleshoot technical issues and provide solutions during the integration process
  • Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs
  • Create and present detailed, actionable integration plans that enable both MaintainX and our customers to understand and execute on the full scope of our integration processes
  • Serve as the primary point of contact for clients during integration projects
  • Maintain strong client relationships by providing exceptional service and support
  • Train client personnel on how to use integrated systems effectively
  • Work with the MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs
  • Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client requirements
  • Work closely with third-party solution integrators to communicate client requirements and manage integration projects

Skills

  • Experience in technical consulting. This may include, but is not limited to, prior roles in solutions architecture, sales engineering, product management, or software development
  • An ability to understand how to organize and consolidate customers' data in various formats and from various source applications
  • Excellent project management skills and the ability to lead cross-functional teams
  • Proficiency in programming languages (JavaScript), APIs, and data transformation
  • Ability to translate business requirements into technical solutions
  • Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders
  • Critical thinking mindset and scrappy enough to think on your feet for customers
  • Excellent written, verbal and client-facing communication skills
  • Experience with Integration Tools such as Workato, Boomi, Tray.io and/or Zapier
  • Knowledge of and ability to speak effectively to Tech Stack components: TypeScript / NodeJS / React / ReactNative / and MySQL
  • Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field
  • Experience with ERPs such as SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, and other 3rd party integrations
  • Experience in the manufacturing industry
  • Knowledge of IoT Sensors, Historians, SCADA, PLCs and Industry 4.0 Technologies

Benefits

  • Competitive salary and meaningful equity opportunities.
  • Healthcare, dental, and vision coverage.
  • 401(k) / RRSP enrollment program.
  • Take what you need PTO.

Company Overview

  • MaintainX provides a CMMS/EAM platform that leverages AI to enhance asset performance and reduce downtime for industrial teams. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.getmaintainx.com.
  • Company H1B Sponsorship

  • MaintainX has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024, 1 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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