Note: The job is a remote job and is open to candidates in USA. Entrepreneur Cooperative is seeking a highly organized and proactive Junior Marketing Specialist to support marketing operations and customer communications. The role involves managing campaigns, maintaining customer data accuracy, and assisting with marketing automation workflows across multiple digital channels.

Responsibilities

• Build, maintain, and segment contact databases within:
• Emma
• GoHighLevel (GHL)
• Similar CRM and marketing automation platforms
• Create, schedule, test, and deploy email and SMS campaigns
• Coordinate campaign updates, content revisions, and audience segmentation
• Monitor campaign responses and support follow-up activities when necessary
• Ensure communication accuracy, working links, and clean customer data
• Monitor inbound leads and customer inquiries from marketing campaigns and digital channels
• Maintain accurate customer and prospect records within company systems
• Support communication with prospective customers and franchise candidates
• Assist with onboarding workflows and customer welcome communications
• Help maintain a high-quality customer experience across all touchpoints
• Monitor marketing automation systems and CRM workflows
• Identify and report:
• Automation issues
• Workflow inconsistencies
• Platform errors
• Data discrepancies
• Support platform maintenance, database organization, and user access management
• Ensure marketing systems and customer records remain updated and organized
• Support LinkedIn outreach campaigns and engagement initiatives
• Monitor inbound messages and inquiries
• Assist with campaign launches and outreach optimization
• Track outreach performance and recurring engagement metrics
• Help maintain organized lead tracking and campaign reporting
• Prepare weekly and monthly marketing performance reports
• Track:
• Campaign performance
• Lead activity
• Customer engagement metrics
• Outreach performance
• Maintain organized records of marketing activities and results
• Provide recommendations and insights based on campaign performance data

Skills

• 1–3 years of experience in: Marketing
• 1–3 years of experience in: Customer success
• 1–3 years of experience in: Communications
• 1–3 years of experience in: Marketing operations
• 1–3 years of experience in: Business operations
• 1–3 years of experience in: Related fields
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Experience working with: CRM systems
• Experience working with: Email marketing platforms
• Experience working with: Marketing automation tools
• Strong attention to detail and multitasking abilities
• Proficiency with: Google Workspace
• Proficiency with: Microsoft Office
• Comfortable learning and adapting to new software platforms
• Ability to work independently in a remote environment
• Experience with: Emma
• Experience with: GoHighLevel (GHL)
• Experience with: Similar marketing automation platforms
• Familiarity with LinkedIn outreach and lead generation workflows
• Experience supporting: Hospitality businesses
• Experience supporting: Luxury brands
• Experience supporting: Membership-based businesses
• Experience supporting: Franchise organizations
• Basic understanding of marketing analytics and reporting

Benefits

• Opportunity to grow within marketing operations and customer engagement
• Exposure to modern CRM and marketing automation systems
• Collaborative and supportive remote work environment
• High-impact role supporting customer experience and brand growth
• Long-term growth opportunities within marketing and operations
• This is a remote/telecommute position.

Company Overview