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[Remote] Key Account Manager

Remote · Finland Full-time

Note: The job is a remote job and is open to candidates in USA. The Campbell's Company, known for its iconic food brands, is seeking a Key Account Manager responsible for managing customer relationships and improving in-store execution of their portfolio. The role focuses on achieving sales targets, developing customer-specific plans, and building strong relationships with key decision-makers.

Responsibilities

  • Accountable for the ongoing development of customer specific plans that lead to the achievement of annual operating plan objectives, specifically share of display and continued growth of our brands
  • Achieve or exceed customer sales objectives through personal impact
  • Build winning relationships through consistent compression selling to customer area decisionmakers at the regional and store level
  • Responsible for effective communication to elevate execution through our internal processes
  • Communicate in a timely manner
  • Collaborate with all key stakeholders as needed
  • Provide feedback upstream to Customer team for more effective program planning in the future
  • This is to include, but not limited to, period promotions, pricing, display execution, merchandising activity, service opportunities, and period results
  • Identify and lead store level execution of growth activities of new opportunities to build our business
  • Manage the development and sell-in of field activated promotions such as secondary location placement, displays, and shelf space working with the Retail Operations Manager, Director of Operations and local Field Sales team
  • Build and improve region capability for upselling in-store and compression selling across Market Sales Leads, Market Development Leaders and Zone Sales Managers (role play)
  • Ongoing assessment, identification, and communication of competitive activities
  • May perform other duties as required to deliver the business goals of the company
  • Must maintain focus on core accounts to drive consistent call coverage, while also identifying incremental opportunities to improve the strength of the region business plan through upselling to broader accounts
  • Manage customer situations and respond promptly to customer needs within 24 hours
  • Solicit customer feedback to improve service and respond to requests for service and assistance
  • Demonstrate high level of customer service, identifying and responding actively and with sensitivity to the needs of all internal and external customers
  • Must be able to plan, pre-sell, communicate, and execute store level promotions with specific and clear details
  • Foster quality focus in others and work to improve processes, products and services
  • Ability to build morale and group commitments to goals and objectives and support everyone's efforts to succeed

Skills

  • B.A. required
  • Minimum of 4 years of relevant experience
  • Advanced Microsoft skills including Excel and PowerPoint
  • Strong verbal and written communication skills
  • Problem solving skills
  • Strong technical and analytical skills
  • Strong relationship building skills and selling capabilities

Benefits

  • Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
  • Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
  • Campbell’s offers unlimited sick time along with paid time off and holiday pay.
  • If in WHQ – free access to the fitness center.
  • Access to on-site day care (operated by Bright Horizons) and company store.
  • Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
  • Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.
  • In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment.

Company Overview

  • Since 1869, we’ve been connecting people through food they love. Our history was created by remarkable people, ideas and innovations. It was founded in 1869, and is headquartered in Camden, New Jersey, USA, with a workforce of 10001+ employees. Its website is https://www.thecampbellscompany.com/.
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