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[Remote] Key Account Manager (Beauty Systems Group)

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. Henkel is a company that shapes the future through innovation and sustainability. They are seeking a Key Account Manager to build strong relationships with key accounts, manage customer expectations, and develop business plans to exceed growth targets.

Responsibilities

  • Build and maintain strong, trust-based relationships with key accounts
  • Serve as the main liaison between Henkel and the customer across departments
  • Manage customer expectations and ensure alignment with Henkel’s strategic goals
  • Develop and execute customer-specific business plans to exceed growth targets
  • Lead top-line management of customer budgets and KPIs
  • Identify opportunities for growth through new product offerings, promotions, and execution enhancements
  • Manage monthly forecasts with precision and within accuracy guidelines
  • Analyze sales and promotional data to identify trends and ensure profitability
  • Communicate new item setup information clearly to Sales Planning and customer contacts
  • Lead key customer meetings, including preparation and presentation of strategic objectives
  • Ensure effective in-store merchandising to enhance brand visibility and support successful product launches
  • Collaborate with distributor customers to execute digital and social media assets across relevant channels
  • Partner with Brand Managers to align marketing and innovation plans with consumer needs
  • Act as the internal advocate for customer needs, ensuring cross-functional alignment and responsiveness
  • Address issues and concerns with professionalism and urgency
  • Remote role with occasional travel

Skills

  • Bachelor's or Graduate degree in Marketing, Sales, Merchandising, or a related field
  • Minimum of 5 years of experience in marketing or sales, ideally within the beauty industry
  • Proven track record in managing accounts and driving commercial success
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Strong analytical mindset with experience in data analysis and presenting actionable insights
  • Previous experience in a management or leadership role
  • Excellent presentation and negotiation skills, with the ability to influence stakeholders at all levels
  • Exceptional organizational skills and attention to detail

Benefits

  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

Company Overview

  • Henkel operates worldwide with leading innovations, brands and technologies in two business areas: Adhesive Technologies and Consumer Brands. It was founded in 1967, and is headquartered in Boulogne-billancourt, Ile-de-France, FRA, with a workforce of 10001+ employees. Its website is https://www.henkel.fr/.
  • Company H1B Sponsorship

  • Henkel has a track record of offering H1B sponsorships, with 4 in 2026, 15 in 2025, 16 in 2024, 23 in 2023, 4 in 2022, 10 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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