Note: The job is a remote job and is open to candidates in USA. NSF is a leading organization in the food, nutrition, and wellness industries, providing independent testing, inspection, certification, and advisory services. They are seeking a Key Sales Account Manager to drive growth for their Food Claims business by building client relationships, expanding accounts, and ensuring client success through collaboration with internal teams.

Responsibilities

• Proactively build a robust sales pipeline to achieve monthly and quarterly targets
• Consistently meet or exceed sales goals
• Drive client revenue growth by identifying new service opportunities, including:
• Researching client product lines for potential cross-sell opportunities
• Evaluating client public financial reports and industry announcements for alignment with NSF services
• Identifying innovative solutions for potential development by NSF to expand client impact
• Resolve client concerns proactively and coordinate with teams to optimize service and satisfaction
• Ensure customer satisfaction by tracking feedback and collaborating with internal teams for smooth delivery
• Support cross-selling by aligning NSF services with client goals
• Develop account strategies and adapt to meet targets
• Support sales through RFPs, proposals, and client reviews
• Maintain accurate CRM records for effective reporting and forecasting

Skills

• Bachelor's degree in Business, Marketing, Environmental or Food Science, or a related field
• Knowledge of organic product regulations and consumer packaged goods marketing
• 5+ years in outbound sales, including pipeline development and CRM-driven sales management
• 3+ years managing client accounts, ideally in TIC (testing, inspection, certification) or technical services
• Proven ability to develop and execute lead generation or marketing strategies that build a pipeline of qualified leads
• Excellent interpersonal, communication, and organizational skills
• Proficient in CRM systems (Salesforce, HubSpot) and Microsoft Office Suite
• Skilled at managing multiple priorities and collaborating across teams
• Willingness to travel 35% or more, including international travel

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