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[Remote] Lead Product Insights Analyst

Remote · Portugal Full-time

Note: The job is a remote job and is open to candidates in USA. Applied Systems is transforming the insurance industry by building a team dedicated to innovative software and services. They are seeking a Lead Product Insights Analyst to play a crucial role in product strategy, data analysis, and business performance, focusing on actionable insights to influence product decisions.

Responsibilities

  • Lead end-to-end product analytics by defining metrics, designing measurement frameworks, and delivering actionable insights that inform product strategy and business decisions
  • Analyze user behavior and product performance to identify adoption trends, engagement drivers, retention opportunities, friction points, and areas for product improvement
  • Partner with Product Management, UX, and Engineering teams to establish success metrics, embed instrumentation requirements into feature development, and measure outcomes after launch
  • Develop and maintain self-service analytics solutions including dashboards, reporting, and KPI frameworks that provide real-time visibility into product health and business performance
  • Translate product data into strategic recommendations by combining usage insights, market intelligence, competitive trends, and customer research to influence roadmap priorities
  • Collaborate cross-functionally to connect product outcomes with business results, partnering with Go-to-Market, Commercial Analytics, and Data Engineering teams to link product usage, customer value, retention, and revenue impact
  • Communicate complex findings to diverse audiences by synthesizing data from multiple sources, proactively identifying emerging risks and opportunities, and delivering clear recommendations to executive and cross-functional stakeholders

Skills

  • 10+ years of experience in product analytics, business intelligence, or a closely related data role – ideally in a B2B SaaS environment with exposure to complex, multi-product platforms
  • Expert-level SQL skills
  • Proficiency with a BI visualization tool
  • Ability to build production-grade dashboards stakeholders actually use
  • Strong Excel skills for ad-hoc modeling and fast-turn analyses
  • Hands-on experience with a product analytics platform
  • Strong grounding in statistical analysis and data interpretation
  • Ability to synthesize competitive and market data alongside internal product data
  • Comfort with ambiguity: you can scope an ill-defined problem, identify the right analytical approach, and deliver a clear answer under deadline
  • Tableau strongly preferred
  • Pendo strongly preferred
  • GCP/BigQuery, Snowflake, or similar

Benefits

  • Medical, Dental, and Vision Coverage
  • Holiday and Vacation Time
  • Health & Wellness Days
  • A Bonus Day for Your Birthday
  • Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.

Company Overview

  • Applied Systems is a digital insurance agency that provides software for agency management systems. It was founded in 1980, and is headquartered in University Park, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www1.appliedsystems.com.
  • Company H1B Sponsorship

  • Applied Systems has a track record of offering H1B sponsorships, with 3 in 2026, 9 in 2025, 3 in 2023, 5 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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