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[Remote] Legal Solutions Consultant - e-Discovery

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. IST Management is a business process outsourcing company specializing in litigation and corporate office support, including e-Discovery services. The Legal Solutions Consultant will oversee e-Discovery projects, manage client relationships, and drive sales while ensuring project success and compliance with key performance indicators.

Responsibilities

  • Assist e-Discovery sales executives by attending meetings and/or phone conferences with clients
  • Guide team processes, ensuring consistency, transparency and optimization, including for milestone reviews; meeting management and team management
  • Define, measure, and report key performance indicators, including specific objectives per project to be evaluated upon completion
  • Build, manage, and execute detailed end-to-end work plans for e-Discovery projects, including: budget and resource control, scheduling and regular progress reporting into senior management and project team members company-wide across all departments, and ensuring timely completion of goals, and ensuring all information is appropriately documented and secured
  • Perform risk management including critical path, risk assessment, scenario creation and analysis; identify gaps, potential bottlenecks or delays, and challenge assumptions
  • Manage technical specifications for new customer products and provide enhancements for existing platforms

Skills

  • Strong, senior level experience with Relativity
  • Relationships with past and present clients who will bring in e-Discovery work - this is key!
  • The ability and desire to bring in net new business - we will train you on the sales piece + provide resources
  • Assist e-Discovery sales executives by attending meetings and/or phone conferences with clients
  • Guide team processes, ensuring consistency, transparency and optimization, including for milestone reviews; meeting management and team management
  • Define, measure, and report key performance indicators, including specific objectives per project to be evaluated upon completion
  • Build, manage, and execute detailed end-to-end work plans for e-Discovery projects, including: budget and resource control, scheduling and regular progress reporting into senior management and project team members company-wide across all departments, and ensuring timely completion of goals, and ensuring all information is appropriately documented and secured
  • Perform risk management including critical path, risk assessment, scenario creation and analysis; identify gaps, potential bottlenecks or delays, and challenge assumptions
  • Manage technical specifications for new customer products and provide enhancements for existing platforms

Benefits

  • Medical
  • Dental
  • Vision
  • STD
  • LTD
  • Life
  • 401k
  • Paid Time Off
  • 7 Holidays
  • Bonus incentives
  • Commissions
  • Billed PM hours
  • Uncapped Commissions - Legal Solutions Consultant at IST Management
  • Commission Rate
  • Monthly revenue exceeding 25K for given month is commissionable, with no cap.

Company Overview

  • IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions. It was founded in 1997, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is http://www.istmanagement.com.
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