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Remote Loan Officer Assistant

Remote · Sri Lanka Full-time

Supporting Loan Officers throughout the mortgage process, the full-time Remote Loan Officer Assistant will manage borrower intake, loan applications, and documentation while ensuring efficient file progression in a fully remote environment. Key responsibilities

  • Assist Loan Officers from borrower intake through contract acceptance, ensuring timely processing of applications
  • Conduct borrower interviews and complete mortgage applications over the phone, while gathering and reviewing required documentation
  • Provide consistent communication and updates to Loan Officers, borrowers, and related parties, maintaining accurate loan records and pipeline status

Required qualifications

  • 3 years of mortgage experience, preferably in roles such as Loan Officer Assistant or Junior Processor
  • Experience conducting mortgage loan applications over the phone and strong income calculation skills
  • Proficient understanding of mortgage guidelines and various loan programs, including Conventional, FHA, and VA
  • Ability to review online applications for accuracy and identify necessary supporting documentation
  • Familiarity with Salesforce, LendingPad, and Microsoft applications; NMLS license appreciated but not required

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