Our team is opening positions for customer-service professionals seeking an opportunity to work with the largest luxury group in the world. We are looking for enthusiastic candidates eager to provide “first-class,” customer service that stands apart from the rest of the industry. This team will work remotely for our luxury brand clients. Team members will provide “white-glove,” assistance via written correspondence (email) and telephone support directly to consumers as well as third-party distributers. As a representative of the brand, team members will become experts on client products and services in order assist customers with orders, product inquiries, and troubleshooting issues/complaints. We are hiring for our shift of 11 AM to 8 PM EST, Monday thru Friday (some weekends may be required during busy season). (Shift bids will be available at a later date according to performance.) THE PERKS Speaking from our experience, we joined this company because of the opportunity. We stay because of the people. But these perks also help: Pay Rate $16/hr, Growth potential. We hired all throughout COVID and are still growing. We are obsessed with promoting from within--learn to lead others and take that next career step. Employee wellness, community service opportunities and team engagement programs. An environment of diversity and inclusion. Paid Training YOUR PROFILE Well-spoken, quick thinker. High communication skills (written and verbal). Energetic and enthusiastic. High personal standards of excellence. Eager to be successful, driven to win. High-end retail experience a plus. Experience with wine and spirits is a plus. Salary: The compensation package for this position includes a base hourly pay plus sales & performance incentives.