Note: The job is a remote job and is open to candidates in USA. ePlus inc. is a company that values technology as a people business. They are seeking a Managed Services Center (MSC) Infrastructure Engineer to provide network, security, and systems support, ensuring stability and availability in the production environment while addressing client needs.

Responsibilities

• Manage projects and tasks, as assigned, including:
• Tool replacement and upgrades
• Maintain accurate data set in tools
• Deploying new networks
• Integrating tools and authentication methods
• Hardware upgrades and replacements
• Creating and updating documentation
• Perform network/systems support in a Managed Services Center environment
• Troubleshoot, isolate, and diagnose common problems network/systems problems, either alone or as part of a team
• Resolve and manage problems effectively and immediately
• Work in a team environment 7x24x365 with the ability to function independently and discretely during rotating shift work
• Provide systems support functions for client end systems, which includes design, development, troubleshooting, diagnosis, and problem resolution. Follow- through until problems are resolved
• Focus on building your own high-level technical skills including building a strength in coding and automation techniques
• Ability to work overnight shifts on a weekly rotating schedule
• Ability to work remotely and still provide a professional communication experience

Skills

• High school diploma required
• 1-2 years of networking experience
• CCNA upon hire or within 6 months of employment
• Experience/training on one or more of the following: Cisco LAN and WAN Devices, Fortinet Infrastructure systems, RHEL Linux
• Practical knowledge of Enterprise Networking concepts
• Excellent oral and written communications skills
• Strong troubleshooting and performance tuning skills
• Experience/training on one or more of the following: Cisco IOS-XE, IOS-NX, Fortinet infrastructure devices, Windows Server and RHEL Linux
• College degree preferred
• CCNA Certification or NSE3 or working towards preferred

Benefits

• Full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered
• Details of participation in these benefit plans will be provided if an offer of employment is extended

Company Overview

Company H1B Sponsorship