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Remote Non -Profit Donation Processor Phone -Based Support Role

Remote · Sri Lanka Full-time

About the position This opportunity gives you the ability to work from home, choose your hours, and build consistent income by supporting major nonprofit fundraising campaigns. We are seeking individuals who are reliable, professional, and ready to operate independently while following a proven system.

Responsibilities

  • Take inbound and outbound calls from donors
  • Guide conversations using structured scripts
  • Enter donation and pledge details accurately
  • Maintain professionalism and compliance standards
  • Meet performance and attendance expectations Requirements
  • High school diploma or GED
  • At least 6 months customer service experience (remote preferred)
  • Strong communication and listening skills
  • Comfortable working across multiple systems
  • Quiet, dedicated home office setup
  • Windows 11 PC (8GB RAM minimum, 16GB recommended)
  • USB noise -canceling headset
  • Wired high -speed internet (no WiFi -only setups)
  • Dual monitors strongly recommended
  • No Mac or Chromebook devices Benefits
  • Earn $13–$15/hour (performance -based)
  • Work when you want — 24/7 availability
  • Build consistent income from home Apply To this Job

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