About the position

Responsibilities

• Function as the dedicated Occupational Health Nurse for Veolia Water Technologies, providing clinical leadership in the management, coordination, and oversight of all medical and disability services, and medical surveillance programs.
• Manage the full spectrum of disability and absence cases from initiation to closure, including Workers’ Compensation, Short-Term Disability (STD), and cases involving the Americans with Disabilities Act (ADA).
• Lead the nurse case management process, which involves obtaining, interpreting, and tracking medical records and restrictions, communicating with healthcare providers for treatment clarification, and evaluating care against evidence-based guidelines.
• Coordinate, schedule, and manage the end-to-end process for all Return to Work (RTW) and Fit for Duty (FFD) medical evaluations, ensuring seamless collaboration among the employee, supervisor, HR, and external healthcare providers for both occupational and non-occupational cases.
• Develop and execute comprehensive case action plans based on data collection, clinical analysis, and formulation of a nursing diagnosis, setting realistic expectations for disability duration and return to work outcomes.
• Act as the central clinical liaison, interfacing with internal teams, external medical providers, and clients to coordinate claim activities and ensure seamless continuity of care.
• Oversee and manage documentation for medical surveillance programs required by federal regulations (e.g., OSHA), including respirator clearance, Hazardous Materials (Hazmat) exams, Emergency Response Team (ERT) physicals, and Department of Transportation (DOT) physicals.
• Review, interpret, and issue final medical clearances or guidance based on surveillance exam results and established company health policies.
• Ensure appropriate FMLA notification for employees with lost time due to Workers’ Compensation claims and track all medical restrictions for timely communication to the client/management for both occupational and non-occupational conditions.
• Provide dedicated clinical support and advocacy to employees, strictly maintaining the privacy and confidentiality of protected health information (PHI) while ensuring their physical safety and legal rights are upheld throughout the case management process.
• Provide support, information, and education to employees to enhance their engagement in self-care and improve their understanding of their health condition and the prescribed healthcare treatment plan.
• Prepare and manage the timely preparation and distribution of case reports to internal management, external providers, and regulatory bodies as required.
• Obtains medical history, diagnosis and treatment plan. Evaluates treatment against evidence-based guidelines for appropriateness and effectiveness of care and sets realistic expectations for disability duration and return to work.
• Must work productively and independently with minimal supervision, maintaining established standards and procedures.

Requirements

• Diploma/Associates Degree in Nursing required.
• Must have a compact/multistate RN license.
• Minimum 5 years occupational health with 2-3 years’ experience as a telephonic nurse case manager
• Strong verbal, written and interpersonal communication skills.
• Must be able to demonstrate the ability to maintain privacy and confidentiality.
• Critical thinking skills.
• Make independent decisions in accordance to company policy and procedures; and take initiative on issues that arise daily.
• Accepts personal responsibility for maintaining and improving knowledge and skills.
• Must be competent in the Windows operating system environment, Adobe Professional, Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) and learn other software as needed. Must be able to multi-task between multiple software programs. Must have excellent typing skills.
• Requires sitting for long periods of time, working at a desk.
• Some bending and stretching could be required.
• Working under stress and use of computer/phone required.
• Manual dexterity required for use of computer keyboard and mouse.
• Occasionally may be required to stand, walk, stoop, kneel and/or crouch.
• May occasionally lift and/or move up to 15 pounds.
• Work Environment must be free from background noise and distraction, noise level is acceptable, temperature is controlled.
• At home set up must meet all Company IT, privacy and safety requirements.

Nice-to-haves

• Bachelor of Science in Nursing preferred.
• Case Management Certification preferred.

Benefits

• paid time off
• medical, dental, vision, and critical illness insurance
• HSA, HRA, and FSA
• life and disability insurance
• EAP
• 401K
• legal and identity theft coverage
• pet insurance