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[Remote] Outbound Sales Development Representative - Retail

Remote · Kenya Full-time

Note: The job is a remote job and is open to candidates in USA. Lightspeed Commerce is a company focused on empowering retailers through its commerce platform. They are seeking a highly motivated Outbound Sales Development Representative to generate and qualify leads for SMB and mid-market retail clients, acting as the first point of contact to drive revenue growth.

Responsibilities

  • Proactively prospecting SMB and mid-market retail accounts via phone, email, social media, and other outbound channels
  • Reaching out to different stakeholders to understand their challenges and build strong relationships
  • Collaborating with Account Executives to ensure smooth lead handoff and strategic follow-up
  • Providing feedback to marketing and sales teams based on prospect conversations to help refine outbound strategies
  • Consistently achieving monthly, quarterly, and annual outbound sales goals in a high-velocity environment

Skills

  • 1+ years of sales or customer facing experience
  • Strong understanding of the sales cycle
  • Strong communication and relationship-building skills, with the ability to explain complex solutions to multiple stakeholders
  • Tech-savvy, strategic, and comfortable navigating sales accounts
  • Entrepreneurial mindset, bias toward action, and the ability to adapt quickly in a fast-growing business
  • Fluency in English as a working language is required for this position
  • 1-3 years of experience in SaaS outbound sales, preferably with SMB or mid-market retail clients
  • Ability to cold-call, email, and engage SMB and mid-market stakeholders in complex sales cycles
  • Familiarity with POS systems or other software platforms in large organizations
  • Experience with consultative selling approaches such as MEDDPICC or BANT

Benefits

  • Flexible paid time off and remote work policies
  • Equity options, because this is your company too
  • Contributions to your pension plan. Your future matters
  • Training opportunities to grow your skills and career
  • Health and wellness credit so you feel your best
  • Time off to volunteer and give back to your community
  • Interest groups, employee led networks, social committees to sponsored sports teams
  • Computer purchase program to get your personal Macbook
  • Enhanced parental leave to support growing families
  • Medical, dental, wellness, life and disability insurance
  • RRSP plan and match
  • Paid parental leave top-up
  • Paid time off

Company Overview

  • Lightspeed Commerce develops a unified point of sale and payments platform for retail and hospitality businesses. It was founded in 2005, and is headquartered in Montréal, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is http://www.lightspeedhq.com.
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