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[Remote] Patient Service Representative

Remote · Japan Full-time

Note: The job is a remote job and is open to candidates in USA. Dental Arts of South Jersey is looking for a Patient Service Representative in Voorhees, New Jersey, to join their clinical team by providing a high level of patient care and satisfaction. The role involves supporting staff and patients, answering phones, handling inquiries, scheduling appointments, and assisting with treatment plans.

Responsibilities

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Skills

  • 1 year experience working in a dental, medical, or other health-care office, required
  • Knowledge of insurance plans (HMO/PPO)
  • Experience answering telephone
  • Must have exceptional customer service skills

Benefits

  • Full time: Monday-Thursday - 8am-5pm
  • Health, dental, and vision insurance (individual and family coverage)
  • Life insurance and disability benefits
  • 401(k) plan
  • Team-oriented work environment with access to modern dental technology

Company Overview

  • Management and licensing services to dental practices in Florida. It was founded in 1991, and is headquartered in Sarasota, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://www.dentalcarealliance.net/.
  • Company H1B Sponsorship

  • Dental Care Alliance has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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