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Remote PBM Prior Authorization Pharmacy Technician

Remote · Thailand Full-time

Job Order *Pharmacy Tech Openings 40 Start date 06/15/26 Work Location Remote (anywhere in the U.S.) — must be able to work Central Time (CST) hours Employment Type W2 contract (Contract-to-hire) Pay Rate $20.00/hour Schedule 40 hours/week (standard 8.5-hour workday) The Pharmacy Technician I (Prior Authorization) takes inbound calls from providers, pharmacies, members, etc., and provides professional, courteous assistance through a criteria-based prior authorization process. You will document interactions accurately and escalate clinical/judgment questions to the pharmacist team. You’ll also assist with additional workflow needs such as outbound calls, processing prior authorizations received via fax/ePA, and responding to inquiries through department mailboxes. Training & Schedule Details (CST Required)

  • Training (mandatory / no time off permitted) 06/15/2026 – 08/04/2026, Mon–Fri, 800 AM – 430 PM CST
  • After training Permanent schedule is determined by business needs; role follows a standard 8.5-hour day
  • Candidates must be comfortable working CST working hours while living anywhere in the U.S.

Key Responsibilities

  • Handle high-volume inbound calls and provide accurate prior authorization support
  • Maintain complete, timely, accurate documentation
  • Transfer clinical questions/escalations to the pharmacist team
  • Support additional tasks outbound calls, fax/ePA processing, mailbox monitoring
  • Navigate multiple systems while completing data entry efficiently Required Qualifications
  • Active Pharmacy Technician license (no restrictions) OR national pharmacy technician certification (or state registration/certification/licensure per state regulations)
  • Strong customer service skills (verbal and written)
  • Advanced computer skills (word processing, spreadsheets); comfort working across multiple applications
  • Familiarity with medical terminology and coding (preferred/expected) Experience
  • Prior authorization / PBM experience preferred
  • High-volume call center experience strongly preferred (job notes emphasize 2+ years as ideal—please make this clear on the resume if applicable) Remote Work Requirements (Must Have)
  • A HIPAA-compliant, distraction-free workspace (separate area, no interruptions)
  • Wired internet meeting 25 Mbps download / 3 Mbps upload minimum
  • Ability to sit and stay focused for the full shift without interruptions
  • Ability to provide
  • * Internet speed test screenshot
  • License/certification screenshot Apply To this Job

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