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[Remote] Personal Lines Account Representative

Remote · United Kingdom Full-time

Note: The job is a remote job and is open to candidates in USA. Gallagher is dedicated to helping clients face risk with confidence through a client-centric suite of consulting tools and advanced data analytics. They are seeking a Personal Lines Account Representative to provide exceptional service to clients by assisting them with their insurance needs, maintaining accurate client data, and driving the sale of additional services.

Responsibilities

  • Help clients navigate their insurance needs with confidence
  • Provide personalized service, answering questions about policies, endorsements, and claims, and offering solutions to meet their needs
  • Discuss auto, homeowners, or umbrella policies to ensure clients feel supported
  • Maintain accurate client and policy data, using Gallagher’s technology to streamline processes and improve service quality
  • Collaborate with your team to help secure existing business and drive the sale of additional services, while managing multiple priorities

Skills

  • Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience
  • Producer's license
  • Strong written and verbal communication skills
  • Proficient in using technology as a tool to maximize productivity and quality
  • Appropriate licensing as required
  • 1+ years of prior call center experience
  • Currently licensed in P&C
  • Working knowledge of Microsoft software, Applied Epic, and Salesforce

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program

Company Overview

  • Gallagher is an international insurance brokerage and risk management services firm. It was founded in 1927, and is headquartered in Rolling Meadows, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.ajg.com/.
  • Company H1B Sponsorship

  • Gallagher has a track record of offering H1B sponsorships, with 9 in 2026, 58 in 2025, 31 in 2024, 32 in 2023, 45 in 2022, 36 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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