Note: The job is a remote job and is open to candidates in USA. Mindlance is seeking a highly organized contractor to support the development of an AI-powered sales enablement platform. In this role, you will collaborate with various departments to create and manage AI prompts and source materials, ensuring effective user experience and content organization.

Responsibilities

• Support the development of an AI-powered sales enablement platform
• Partner with subject matter experts across Product, Sales, Marketing, Pricing, Operations, and more
• Create and maintain AI prompts and related source materials
• Manage multiple AI content projects simultaneously
• Interview subject experts to gather source materials and identify documentation gaps
• Organize and integrate content for effective AI grounding and user experience
• Identify opportunities for new AI prompts and use cases across the business

Skills

• Intermediate to advanced AI competency and practical adoption of AI tools in design
• SharePoint expertise for collaboration and content management
• Minimum of 5+ years of hands-on experience in experience design (UX/UI)
• Experience working with or creating AI prompts, workflows, or knowledge bases
• Heavy usage of AI tools or platforms (ChatGPT, Claude, Copilot, or similar) and understanding of how to evaluate output quality
• Strong project management and stakeholder management skills
• Excellent communication, interviewing, and organizational abilities
• Self-starter with ability to work independently and influence across teams
• Bachelor's degree in Design, Human-Computer Interaction, Information Science, or a related field (preferred)
• 5+ years of hands-on UX/UI design experience
• Or equivalent combination of education, experience, and training
• 5+ years of Product Management experience
• Financial and/or Merchant Services background
• UX Web Design Experience
• Self-sufficient and proactive with innovative ideas and solutions
• Proven ability of time management and advanced stakeholder communication abilities
• Collaborative
• Experience in product management, knowledge management, enablement, business analysis, or content strategy
• Familiarity with SharePoint and UX/UI principles

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