Note: The job is a remote job and is open to candidates in USA. illumifin is a leading provider of business process outsourcing for the insurance industry, managing policies for the nation's largest insurers. The Program Manager leads strategic programs that enable clients and the organization to achieve meaningful outcomes by fostering alignment across stakeholders and ensuring governance throughout program planning and execution.

Responsibilities

• Monitor program performance, risks, and issues; implement corrective actions as needed
• Govern program execution and ensure adherence to organizational standards and methodologies
• Partner with Account Managers to understand client objectives and communicate program status
• Develop strategic program roadmaps by guiding cross-functional teams to define objectives, projects, business cases, milestones, and sequencing
• Oversee intake-to-approval process for program-level initiatives, including scoping and estimation
• Monitor program progress, risks, issues, and dependencies; escalate and resolve barriers
• Provide accurate reporting and insights to leadership and clients on program health and outcomes
• Drive accountability across delivery teams to meet timelines, budgets, and quality standards
• Facilitate stakeholder communication and alignment throughout planning and execution
• Collect and analyze data to prepare and present clear, compelling insights for key stakeholders
• Contribute to continuous improvement by identifying process gaps and recommending enhancements
• Mentor or coach to junior project management resources

Skills

• Monitor program performance, risks, and issues; implement corrective actions as needed
• Govern program execution and ensure adherence to organizational standards and methodologies
• Partner with Account Managers to understand client objectives and communicate program status
• Develop strategic program roadmaps by guiding cross-functional teams to define objectives, projects, business cases, milestones, and sequencing
• Oversee intake-to-approval process for program-level initiatives, including scoping and estimation
• Monitor program progress, risks, issues, and dependencies; escalate and resolve barriers
• Provide accurate reporting and insights to leadership and clients on program health and outcomes
• Drive accountability across delivery teams to meet timelines, budgets, and quality standards
• Facilitate stakeholder communication and alignment throughout planning and execution
• Collect and analyze data to prepare and present clear, compelling insights for key stakeholders
• Contribute to continuous improvement by identifying process gaps and recommending enhancements
• Mentor or coach to junior project management resources
• Independent and Strategic Thinking
• Stakeholder Management and Communication
• Collaboration and Influencing Skills
• Adaptability and Change Agility
• Leadership and Accountability

Company Overview

Company H1B Sponsorship