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[Remote] Remote Bilingual Field Interviewer (Spanish/English)

Remote · Australia Full-time

Note: The job is a remote job and is open to candidates in USA. Vital Research is seeking contracted Field Interviewers to improve participant satisfaction through survey projects in collaboration with various PACE programs. The role involves conducting remote semi-structured interviews with older adults from diverse backgrounds to gather valuable insights on their experiences and satisfaction with services.

Responsibilities

  • Independently organize and manage your interview schedule
  • Conduct interviews with empathy, creating a comfortable, unbiased environment
  • Track call dispositions and access participant information through an online file-sharing platform
  • Record interview outcomes, resolve inconsistencies, and submit findings
  • Ensure confidentiality and compliance with federal HIPAA regulations and data security
  • Maintain regular communication with Vital Research for updates and support

Skills

  • Bilingual English/Spanish with the ability to fluently speak, read, and write in both English and Spanish is required
  • Self-driven and comfortable working independently in a remote setting
  • Tech-savvy, with proficiency in Zoom and other web-based platforms
  • Comfortably working with individuals with disabilities, with sensitivity to their needs
  • Excellent communication skills to build trust and establish rapport with participants
  • Equipped with a personal computer and a secure Wi-Fi connection
  • Organized and attentive to detail to ensure accurate completion of tasks
  • Previous experience in research fieldwork, especially interviewing or observational roles
  • Familiarity with working with individuals with disabilities, group homes, or day centers
  • Sales-minded individuals who are energetic and resilient
  • Interest in professional development for future social research roles or graduate school

Benefits

  • Paid Training.
  • Technology to complete the project.
  • 1099 Contractor Flexibility to create your own schedule.

Company Overview

  • Vital Research is a social research and consulting firm providing evaluations and survey products. It was founded in 1982, and is headquartered in Los Angeles, California, USA, with a workforce of 51-200 employees. Its website is https://vitalresearch.com.
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