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[Remote] Sales Operations Coordinator

Remote · Ghana Full-time

Note: The job is a remote job and is open to candidates in USA. Relevate Health is a company focused on enhancing sales operations, and they are seeking a Sales Operations Coordinator to support core sales processes. This role involves maintaining CRM records, ensuring data quality, and providing administrative support to the sales function.

Responsibilities

  • Support the creation, maintenance, and updating of records in CRM and related sales tracking tools
  • Review Brand Planning, RFP, and deal records for completeness, accuracy, and adherence to established process standards
  • Assist with routine data cleanup, audits, and record maintenance to improve overall data integrity
  • Help ensure required fields, naming conventions, ownership assignments, and stage/status updates are consistently maintained
  • Support operational workflows related to Brand Planning, agency RFPs, opportunity tracking, and deal administration
  • Assist Client Solutions representatives with RFP creation, record setup, required documentation, and process follow-through to ensure opportunities are entered and managed correctly
  • Help monitor the progress of RFP-related workflows and follow up on key steps, updates, and internal coordination needs
  • Assist with processing record updates, status changes, internal requests, and workflow follow-up tied to active opportunities
  • Monitor process compliance and escalate data or workflow issues as needed
  • Coordinate recurring administrative tasks that support selling-season readiness and day-to-day sales operations
  • Gather, organize, and validate data for reporting and analysis
  • Maintain process guides, templates, job aids, and other operational reference materials
  • Support meeting preparation, action item tracking, and follow-up related to operational priorities and team initiatives
  • Provide administrative and coordination support to the Client Solutions team across ongoing projects and operational initiatives
  • Partner with internal stakeholders to gather information, route requests, and support workflow execution
  • Participate in team meetings, process discussions, and continuous improvement initiatives
  • Identify opportunities to streamline administrative tasks and improve consistency across sales support activities

Skills

  • Bachelor's degree in Business, Marketing, Communications, or a related field preferred, or equivalent relevant experience
  • 1–3 years of experience in sales support, sales operations, business operations, administration, or coordinator roles
  • Experience working in CRM systems or databases preferred
  • Strong Excel and PowerPoint skills
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong written and verbal communication skills
  • Ability to work independently and collaboratively across teams
  • Experience in healthcare, media, marketing, or agency environments preferred

Company Overview

  • Relevate® Health is the leading data-driven, AI-enabled omnichannel activation platform for life sciences commercialization, connecting pharmaceutical and life science brands with clinicians at the moments that shape patient care. It was founded in 2007, and is headquartered in Blue Ash, Ohio, US, with a workforce of 201-500 employees. Its website is https://www.relevatehealth.com/.
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