Note: The job is a remote job and is open to candidates in USA. Interface Systems is a company focused on security solutions, and they are seeking a Security Systems Sales Engineer. This role involves technical solution design, customer discovery, and pre-sales engineering activities to support revenue growth and ensure successful project execution.

Responsibilities

• Conduct customer scoping sessions to understand business objectives, technical requirements, and operational constraints
• Translate customer requirements into scalable, standardized Interface solutions
• Design systems across video, access control, intrusion, and managed services environments
• Evaluate existing customer infrastructure and determine reuse vs. replacement strategies
• Provide “good / better / best” solution alternatives aligned to customer needs and budget
• Conduct on-site assessments and customer walkthroughs as needed
• Produce detailed technical designs including:
• Bill of materials (BOM)
• Site layouts and architectures
• Equipment specifications and infrastructure requirements
• Document all assumptions, dependencies, and technical risks in the design package
• Ensure all required documentation is complete prior to handoff to Project Management and Operations
• Partner with Sales to support deal strategy and customer engagements
• Assist in RFP responses, proposals, and technical solution presentations
• Provide product demonstrations and technical validation for prospective customers
• Support development of ROI-based value propositions
• Assess solution feasibility across site conditions, infrastructure, and product capabilities
• Identify and communicate risks early in the sales cycle
• Recommend mitigation strategies and alternative approaches
• Ensure compliance with industry standards and Interface best practices
• Work closely with:
• Sales teams
• Product Management
• System Design Engineering
• Operations and Field Services
• Ensure alignment on scope, deliverables, and customer expectations
• Support smooth transitions from pre-sales to implementation
• Identify gaps in current product offerings and provide feedback to Product teams
• Participate in evaluation of new technologies and third-party solutions
• Support pilot programs, AI/BI initiatives, and emerging solution development

Skills

• Bachelor's degree in Engineering, Computer Science, or related field (or equivalent experience)
• 3+ years of experience in systems design, solution engineering, or technical pre-sales
• Experience designing or supporting: Video surveillance systems, Access control systems, Intrusion Security systems
• Strong understanding of system integration and technical architecture
• Experience in managed services, security integration, or multi-site enterprise environments
• Familiarity with AI, video analytics, or remote monitoring solutions
• Experience working with distributed enterprise customers (retail, QSR, etc.)

Company Overview