Note: The job is a remote job and is open to candidates in USA. Housecall Pro is a company dedicated to helping home service professionals streamline their operations and improve their lives. They are seeking a Senior Director of Product Management (Fintech) to own the vision and strategy for Payments and Risk, managing a team of Product Managers and collaborating closely with various departments to enhance product delivery and customer satisfaction.

Responsibilities

• Set the long-term product vision and strategy for the payments and risk domains
• Establish key performance indicators (KPIs) focused on payments GMV, engagement, and net take opportunities
• Support your PMs to develop a set of Objectives and Key Results, and deliver on the projects to achieve this vision
• Lead a team of Product Managers, providing coaching to grow the next generation of product leaders
• Develop your product managers as builders who use AI tools and processes to accelerate individual and team velocity in delivering impactful, high-quality solutions to customers
• Bring AI solutions into the product as a core engine to drive cashflow for our Pros
• Collaborate closely with Engineering and Risk to build robust, scalable payments and risk infrastructure as foundational platform services
• Operate across the business as the product lead for Risk, ensuring the product org and broader business understand risk exposure and build solutions with these considerations in mind

Skills

• 10+ years of experience in product management, with at least 7 years in a leadership role
• Proven track record of leading large product teams and successfully launching products in B2B SaaS or vertical SaaS
• Deep expertise in payments, ideally within modern providers (i.e. Stripe, Square) or vertical software platforms
• Direct background or exposure to Risk domains and the protections necessary for delivering financial products
• Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
• Fluency in AI product building, having personally shipped AI-native features
• Exceptional judgment and 'product taste,' with the ability to guide teams toward simplicity and customer value
• Moves quickly and executes with urgency, maintaining a strong bias for action while balancing sound judgment
• Outcome-oriented mindset that prioritizes collective team success
• A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery; alongside the personal resilience to learn from scratch, and successfully thrive in ambiguity

Benefits

• Bonus
• Equity
• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits

Company Overview

Company H1B Sponsorship