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[Remote] Senior Fraud Analyst

Remote · Sri Lanka Full-time

Note: The job is a remote job and is open to candidates in USA. Félix is a hyper-growth Series B company building a financial ecosystem for Latin immigrants in the U.S. They are seeking a Senior Fraud Analyst for Consumer Lending to define, detect, and mitigate fraudulent behaviors related to their Send Now Pay Later product, ensuring secure and profitable growth.

Responsibilities

  • Fraud Definition & Mitigation: Define first-party fraud typologies specific to our conversational lending product and execute data-driven strategies to minimize exposure over time
  • Payment & Chargeback Analytics: Own repayment fraud and chargeback analytics for SNPL payments, identifying trends, exploit loops, and implementing preemptive transaction blocks
  • KPI Ownership: Drive and manage key fraud metrics (e.g., fraud rate, false positive ratios, chargeback-to-sales ratios) across the entire lending vertical
  • Operational Policy Design: Partner closely with the Operations team to build, optimize, and scale automated block and manual investigation policies
  • Advanced Risk Tooling: Liaison with the central Fraud and Data teams to build/refine Machine Learning models and orchestrate dynamic rules within our Taktile decisioning workflows
  • Regulatory & Compliance Liaison: Coordinate with the Legal & Compliance team to monitor, flag, and report Suspicious Activity Reports (SARs), loan abuse patterns, and system exploitation

Skills

  • 4+ years of hands-on experience in Fraud Risk Management, explicitly within consumer lending, digital wallets, or buy-now-pay-later (BNPL) ecosystems
  • Highly autonomous and advanced skills in SQL and data manipulation (Python/R or BI visualization tools) to extract and analyze transactional logs without needing hand-holding
  • Prior exposure or experience working with modern decision engines (such as Taktile, Provenir, or similar) and deploying machine learning risk models
  • Strong cross-functional communication skills; ability to translate complex fraud patterns into clear business risks for operations, compliance, and engineering
  • A true builder mentality with an experimental spirit, capable of moving from data insights to policy execution with speed and absolute autonomy
  • These are the applicable requisites, although equivalent competencies in any of the above will also be considered

Benefits

  • Competitive salary
  • Initial stock options grant
  • Annual performance bonus
  • Health, dental, and vision plans
  • Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
  • Continuous learning opportunities
  • Unlimited PTO
  • Paid parental leave
  • Empowering opportunities for growth in a dynamic entrepreneurial environment

Company Overview

  • Félix is ​​a chat-based platform that enables Latinos in the US to send money abroad. It was founded in 2020, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.felixpago.com.
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