Note: The job is a remote job and is open to candidates in USA. National Veterinary Associates (NVA) is seeking a Senior HRIS Analyst to support the configuration, maintenance, and improvement of their HR systems, including applicant tracking. The role involves hands-on system work, analysis, testing, and troubleshooting in a dynamic environment, aiming to enhance the organization's HR technology usage.

Responsibilities

• Support configuration, maintenance, and troubleshooting of core HR and applicant tracking systems, including workflows, fields, forms, and related behavior
• Support and validate integrations between HR/ATS systems and connected recruiting or CRM platforms, including monitoring data flow, troubleshooting failures, and assessing downstream impacts
• Serve as a quality assurance partner and tester for system changes, integration updates, and defect fixes
• Partner with team members and vendors to test releases, regression scenarios, and changes prior to production deployment
• Manage a steady volume of support issues and requests, prioritizing, investigating, and resolving them within established service levels
• Analyze HR and recruiting workflows and system usage to support issue resolution, process clarity, and system improvements
• Create and maintain clear, structured documentation, including configuration notes, test plans, and reference materials
• Prepare findings, test results, risks, and recommended options to support decision-making
• Partner directly with HR team members and business stakeholders on questions and system needs
• Escalate complex, cross-system, or out-of-scope issues through established channels
• Operate effectively in an environment with frequent change, evolving priorities, and incomplete information
• Maintain working knowledge of HR, ATS, and CRM data structures, triggers, and behavior as they relate to business processes
• Support integration validation, file-based or API-driven troubleshooting, and vendor coordination
• Validate reporting outputs and downstream systems affected by configuration and integration changes
• Participate in cross-functional HR system support and harmonization initiatives

Skills

• 4+ years of experience supporting HR systems
• Strong Excel skills required
• Bachelor's degree in business, information systems, or a related field, or equivalent experience
• Experience with system configuration, testing, troubleshooting, and production support
• Comfortable working directly in technical tools and supporting live production environments
• Familiarity with recruiting workflows, job posting processes, and candidate lifecycle stages
• Maintain working knowledge of HR, ATS, and CRM data structures, triggers, and behavior as they relate to business processes
• Experience in Dayforce preferred
• Experience supporting applicant tracking systems (ATS) and integrations with external CRM or recruiting platforms preferred
• Exposure to integrations, APIs, flat files, or vendor-managed connections preferred

Benefits

• Bonus: AIP Target 8%

Company Overview

• NVA offers a complete continuum of innovative care for every pet, every need, across every stage of their life and your life. It was founded in undefined, and is headquartered in Austin, Texas, US, with a workforce of 10001+ employees. Its website is http://www.nva.com.

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