Note: The job is a remote job and is open to candidates in USA. C&W Services is seeking a Senior Human Resources Generalist to partner in executing and delivering value-added HR services. The role involves strategic talent management, performance management, and supporting diversity, equity, and inclusion initiatives while building strong relationships with managers and employees.

Responsibilities

• Partner in the execution and delivery of value-added HR services, including but not limited to strategic talent management (talent reviews, development, and succession planning), performance management, DEI, compensation planning, and project management, and overall employee engagement
• Work closely with business, HR leaders, and COE partners to build or integrate existing tools for leadership development and management training for key talent segments
• Build strong relationships with managers and employees – at all levels - to provide effective HR guidance and coaching
• Partner with Talent Acquisition to develop new sources to identify and proactively build a warm bench of talent. Participate in select interviews to assess internal and external candidates for key roles
• Collaborate with HR leadership, compensation team and on key compensation initiatives such as benchmarking, title mapping, job grading and reviewing compensation programs
• Support Diversity, Equity, and Inclusion initiatives
• Work with the broader C&W Services HR team on key priorities and projects across multiple HR disciplines, including, but not limited to: talent management, talent acquisition, compensation, DEI inclusion, governance and policy, change management, performance management, HRIS, and acquisition integration
• Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities to drive more effective, efficient, or productive behaviors within the business operations or the HR processes
• Provide counsel for managers and supervisors on employee relations issues including discipline, policy interpretation, harassment and discrimination, HR compliance, background checks, FMLA, ADA, Workers' Compensation, Wage and Hour Law, I-9 compliance as well as other matters
• May have to conduct on-site internal investigations involving employment incidents and prepare comprehensive investigation reports with recommended findings
• Support other HR-related activities as required, including exit interviews, training in performance management, positive employee relations, and other personnel training requirements

Skills

• Bilingual in Spanish
• Bachelor's degree in Human Resources, Business, Finance, or related field preferred
• Minimum of 3-5 years of experience in human resources
• Strong business acumen with proven results in influencing and advising managers and leaders at all levels whom are both virtual and local
• Self-Starter; results oriented and motivated professional
• Professional and polished
• Ability to perform as a trusted advisor
• Ability to think and work on a global platform
• Excellent verbal and written communication skills with the ability to proactively communicate and build partnerships at all levels
• Computer proficiency with advanced skills in Excel, Power Point, and other Office suite applications
• Experience with Workday and ServiceNow a plus

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