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[Remote] Senior Manager of Product, Partnership Products

Remote · Indonesia Full-time

Note: The job is a remote job and is open to candidates in USA. PPLSI is a company focused on providing legal services, and they are seeking a Senior Manager of Product for Partnership Products. This role involves building and scaling a new strategic capability by developing a curated ecosystem of third-party legal service partners, defining end-to-end partner strategies, and ensuring integration of partner services into the member experience.

Responsibilities

  • Stand up the first wave of third-party legal service partnerships in priority practice areas
  • Successfully deliver end-to-end member experiences through partner fulfillment (intake → referral → completion)
  • Validate unit economics that demonstrate partner fulfillment is viable and scalable
  • Establish measurable proof points for quality, speed, and cost compared to provider network fulfillment
  • Increase the breadth of legal services available to members through new partner capabilities
  • Ensure partner expansion does not negatively impact provider law firm relationships or economics
  • Identify and scale areas where partners improve access, coverage, or specialization without degrading core fulfillment
  • Create standardized frameworks for sourcing, vetting, contracting, onboarding, and managing partners
  • Establish scalable operating processes that reduce marginal effort for each new partner added
  • Develop governance models, scorecards, and decision frameworks for expansion, renegotiation, and termination
  • Improve member satisfaction for partner-fulfilled legal matters
  • Increase utilization in previously underserved or capacity-constrained practice areas
  • Demonstrate retention and lifetime value improvements tied to expanded service offerings
  • Support monetization opportunities through partner-enabled services where applicable

Skills

  • Bachelor's degree in Business Administration or a related field
  • 8–12+ years in product management, business development, partnerships, or platform strategy
  • 3–5+ years in a senior leadership or principal-level role with end-to-end ownership responsibilities
  • Proven experience building and managing a portfolio of third-party partners or vendors (not single-point integrations or isolated deals)
  • Experience in subscription, membership, or recurring-revenue business models
  • Strong background in services-oriented industries such as legal, insurance, healthcare, financial services, or employee benefits (preferred over pure SaaS environments)
  • Demonstrated ability to operate in matrixed organizations and influence cross-functional roadmaps without direct control of all teams involved
  • Strong financial modeling capability, including P&L ownership, unit economics modeling, and business case development
  • Executive-level communication skills with the ability to simplify complex tradeoffs into clear decision frameworks
  • Experience launching and managing multiple fulfillment or distribution channels alongside an existing core channel
  • Complex commercial negotiation experience (pricing structures, SLAs, exclusivity, data-sharing, termination provisions)
  • Background in regulated industries with jurisdictional variation (legal, insurance, healthcare, financial services)
  • Experience in marketplace, platform, or network-based business models
  • Experience designing and executing pilot programs or experimentation frameworks for scaling new partner models
  • Prior exposure to legal services, identity protection, or adjacent membership-based service ecosystems
  • Experience operating in transformation-stage organizations without established operating frameworks
  • Partner ecosystem design and lifecycle management
  • Unit economics, margin modeling, and cost-to-serve analysis
  • Product integration and workflow design across multiple systems
  • Regulatory and compliance considerations in legal or similarly regulated environments
  • Stakeholder management across executive, operational, and external partner groups

Company Overview

  • We create services that protect and empower people. It was founded in 1972, and is headquartered in Ada, Oklahoma, USA, with a workforce of 5001-10000 employees. Its website is https://www.pplsi.com/.
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