Note: The job is a remote job and is open to candidates in USA. Offshore Launch is a staffing agency focused on helping small business owners scale their operations with top global remote talent. They are seeking a Senior Mechanical Engineer (HVAC) to manage a high volume of work orders, oversee licensed technicians, and ensure quality control in HVAC projects.

Responsibilities

• Manage a high volume of HVAC work orders each day (20+), across multiple job sites
• Review technician reports, photos, and videos to verify diagnoses and spot issues early
• Scope jobs accurately—catching misdiagnoses, inflated bids, or missing components
• Provide clear, confident direction to licensed HVAC contractors—pushing back when needed
• Own communication across the job: from the field to internal operations to project wrap-up
• Uphold company quality standards and act as the final gatekeeper before approval and billing
• Use company internal platform and documentation tools to track job progress and ensure completion

Skills

• 3–5+ years of hands-on HVAC experience in residential service, repair, or diagnostics
• Strong field troubleshooting and diagnostic ability across unit types (split systems, gas furnaces, heat pumps, R22/R410A systems, etc.)
• Experience reading and interpreting system tags, data plates, and field photos to validate technician findings
• Comfort identifying misdiagnoses, inflated bids, or unnecessary replacements
• Prior experience working directly with technicians or reviewing real-time work orders
• Clear, confident verbal communication—you need to push back with precision, not aggression
• Willingness to trade fieldwork for full-time remote employment
• Fast learning curve with new software—this role relies on a custom internal platform, not off-the-shelf tools
• Highly organized; able to manage dozens of open work orders simultaneously across multiple locations
• Fluency in English (verbal and written); clear and concise communicator

Benefits

• $500 bonus at 90-days
• 13th month pay
• HMO coverage (including dependents)
• 10 Days of PTO, not including holidays
• 100% remote, work from home
• Annual continuing education budget

Company Overview