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[Remote] Senior ML Engineer / MLOps Engineer

Remote · Nigeria Full-time

Note: The job is a remote job and is open to candidates in USA. EXL is seeking a highly capable Senior ML Engineer / MLOps Engineer with strong experience in building, deploying, and scaling machine learning systems in production. This role involves close collaboration with data scientists and stakeholders to operationalize ML models for business-critical use cases, ensuring scalability, reliability, and performance in production environments.

Responsibilities

  • Design, develop, and deploy end-to-end ML pipelines covering data ingestion, transformation, feature engineering, model training, evaluation, and production deployment
  • Deploy and scale ML models on cloud platforms such as AWS (SageMaker, EKS, Lambda) or GCP (Vertex AI, GKE, Cloud Functions), ensuring robust and cost-efficient architectures
  • Build and maintain CI/CD/CT pipelines using tools like GitHub Actions, Jenkins, or cloud-native services to automate model training, testing, and deployment
  • Containerize applications using Docker and orchestrate using Kubernetes, while managing infrastructure through Terraform or CloudFormation
  • Implement model lifecycle management practices, including model registries, versioning, and feature stores (e.g., MLflow, Feast), and establish strong observability frameworks using Prometheus and Grafana
  • Develop monitoring systems to track ML performance metrics, data drift, model drift, and overall model health, ensuring timely retraining and optimization
  • Build scalable data pipelines using Airflow, Spark, and SQL, and work with orchestration tools such as Apache Airflow or AWS Step Functions
  • Collaborate closely with data scientists to productionize ML models for real-time and batch inference, enable A/B testing where applicable, and ensure smooth delivery of client-facing solutions
  • Provide mentorship to junior engineers and drive adoption of best practices in MLOps and software engineering

Skills

  • Strong experience in ML Engineering / MLOps with demonstrated delivery of end-to-end ML solutions in production environments
  • Proficiency in Python and advanced SQL, along with hands-on experience in ML frameworks such as Scikit-learn, TensorFlow, and PyTorch
  • Solid understanding of machine learning algorithms, evaluation techniques, performance metrics, and validation strategies
  • Hands-on expertise in cloud platforms (AWS or GCP), containerization (Docker), orchestration (Kubernetes), and CI/CD tools (Jenkins, GitHub Actions)
  • Familiarity with MLflow, Feast, Prometheus, Grafana, and modern model monitoring practices including data and model drift detection
  • Strong problem-solving, communication, and stakeholder management skills with the ability to work independently in fast-paced environments
  • Bachelor's degree in computer science, Engineering, or a related field preferred
  • Experience with real-time ML serving frameworks (KFServing, Seldon, Ray Serve), A/B testing, and experimentation platforms
  • Exposure to media, subscription, or recommender systems, along with knowledge of experiment design and causal inference

Company Overview

  • EXL is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries It was founded in 1999, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is http://www.exlservice.com.
  • Company H1B Sponsorship

  • EXL has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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