Note: The job is a remote job and is open to candidates in USA. Ooma, Inc. empowers people to connect in smarter ways through their cloud-based communication platform. The Senior Network Engineer will manage and evolve the production network, ensuring performance, scalability, and reliability while collaborating with teams across the organization.

Responsibilities

• Ensure the stability, security, and performance of the production network through proactive monitoring and maintenance
• Troubleshoot and resolve network issues efficiently, minimizing impact to business-critical services
• Manage and maintain on-premises infrastructure, including switches, routers, firewalls, and load balancers
• Design, implement, and evolve scalable network architectures to support new initiatives and growth
• Monitor network performance, availability, and capacity, identifying and driving improvements
• Develop and implement automation to enhance operational efficiency, reliability, and scalability
• Design, test, and manage network security strategies (e.g., DDoS mitigation, failover, disaster recovery)
• Collaborate cross-functionally and mentor team members, sharing best practices and technical expertise
• Maintain accurate technical documentation and recommend improvements to optimize network performance and capacity
• Integrate AI capabilities into network operations to enhance monitoring, anomaly detection, and predictive maintenance, improving overall network reliability and performance
• Incorporate AI tools to assist with forecasting, scaling, traffic analysis and additional future proofing

Skills

• 8+ years of networking experience is required, along with relevant certifications (e.g., CCNP, CCDP), including at least 5 years supporting enterprise-scale networks
• Strong expertise in routing and switching protocols (e.g., BGP, OSPF) and Layer 2 technologies (VLANs, STP, VRRP) is essential
• Hands-on experience configuring, deploying, and troubleshooting network infrastructure—including switches, routers, firewalls, and load balancers (e.g., F5, FortiADC)—is expected
• Proficiency with network platforms such as Junos, Arista EOS, ScreenOS, or similar systems is critical to success in this role
• Experience supporting production environments, including 24/7 operations and high-availability systems, is critical, along with the ability to remain calm and effective under pressure
• Proven ability to design, implement, and optimize network solutions from concept through production
• Strong troubleshooting skills, including the use of Linux-based tools, monitoring systems, and performance analysis techniques
• Experience working in data center environments, with exposure to network monitoring, security, and DevOps/automation tools
• Collaborative, self-driven leader with strong communication skills and ownership mindset; able to mentor junior team members and thrive in fast-paced environments with a focus on customer impact
• A BS in Computer Science, Engineering, or a related field is preferred (equivalent experience may be considered)
• VXLAN a plus

Benefits

• Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
• HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)
• Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
• FSA Healthcare & Dependent Care
• Commuter Benefits
• Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
• 401(k), including employer match, and Roth
• Employee Stock Purchase Plan (ESPP)
• Paid Time off, Sick Time, as well as corporate holidays observed
• Employee Assistance Program
• Life Balance benefits with Travel Assistance Services and Identity Theft
• Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.

Company Overview

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